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Immigration Advice Service Reviews

4.4 Rating 1,035 Reviews
86 %
of reviewers recommend Immigration Advice Service
4.4
Based on 1,035 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 76%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Read Immigration Advice Service Reviews
Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Samantha Cretten during our video call was very informative, professional and very straight forward to deal with. We just had an initial consultation to answer some questions regarding the visa application and her knowledge helped us to make decisions regarding the next step in our application process. Thank you Samantha!
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Posted 1 year ago
I am very satisfied with the service I have received from IAS. I was assigned a very dedicated case worker by the name of Kinza Malik. She worked with me endlessly, comforted me in times of depression and gave me hope in times of need. She believed in me and my case when I didn’t believe in myself and for that I am ever so Grateful for such an excellent case worker. She really is the best and I would recommend her to Anyone in need of an immigration specialist. Both Kinza and IAS had helped me and turned my life around. They really are the best! Ps. If you are looking for a case worker, I HIGHLY recommend Kinza Malik!
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Posted 1 year ago
Mark Rigby was very helpful and gave me all the advice that I needed.He answered all my questions efficiently and effectively. I was happy and satisfied with all the information given to me.The level of professionalism was amazing.
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Posted 1 year ago
I was able to make an appmt wth Ms Ershad easily. Ms Ershad was extremely professional and efficient in her assessment of our circumstances and the status of our previous application to the Home Office. Her explanations were concise and clear and helpful. I would be delighted if she's assigned to work on my case.
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Posted 1 year ago
Very kind and patient on the phone.
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Posted 1 year ago
Dina displayed a high level of professionalism. I sought guidance on a specialized and intricate legal matter and found her to be knowledgeable and skilled in this area.
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Posted 1 year ago
The assistance and information I received was thorough and clear. I am very happy.
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Posted 1 year ago
The process was easy to follow and understand and my caseworker Marie was very helpful and respectful of my predicament.
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Posted 1 year ago
IAS is a horrible company. AVOID, AVOID. If I could give a 0 start I would have done it! Marie Nguekam is the name of the lawyer with whom I was in contact and Nadeen Taylor the person who answers the phone and the person who gave me the bank details to make the bank transfer of money. This is what happened. IAS gave me an account number (Nadeen Taylor did that on the phone and with an email she confirmed that after the phone call) and all details of the bank and asked me to transfer my money there in advance of their service and because I made a mistake on the name of IAS and included another name with all the bank details correct (their bank details) IAS REFUSE to give my money back despite the fact that they received it as my bank confirmed and despite the fact that they did not provide any service to me, since luckily I cancelled their service on time. This happened September 2023 and I am still trying to get my money back through my bank etc. So, we will see but since all this time they are refusing I thought at this point of writing this review to save others.
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Posted 1 year ago
I was very happy as i met with Marie Nguekam Immigration Lawyer tody beib 16th of january and she was very honest to clearify my issues wiht me and i was able to understand my limitation based on the refusal of my husband aplication. nice meeting with you.
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Posted 1 year ago
My phone appointment with Marie Nguekin was very informative. She answered all my questions and follow-up questions clearly.
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Posted 1 year ago
Ms. Bashford is extremely knowledgeable--an expert in her field. She is an outstanding communicator and she is pleasant, cordial and thorough. Thank you!
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Posted 1 year ago
Excellent service and advice given to me by Mr Mark Rigby.I was pleased with all the information given to me and he definitely answered all of my questions. I am very impressed with the level of service and would recommend him to anyone..
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Posted 1 year ago
Laura Christian was very knowledgeable and explained the best route for us.
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Posted 1 year ago
I had Marie Nguekam as a caseworker/lawyer and she was very clear in explaining my case to me as i had many doubts about my situation. Very professional and nice, I would recommend her!
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Posted 1 year ago
They are a scandalous falsehood, a trickery and a SCAM. Do not be fooled by the means of those evil cruel hearts who pretend to be all sweet just to rob you. They deserve all the hatred in the world: they DO NOT answer back, DO NOT help you in ANY way that they promise you: they just take your money and LEAVE! If there is a prison for these WILDERBEESTS they ought to go: they do not DESERVE air and water: to trick people and get away with it. THEY should not have been allowed into the country—Shazia Ershad. NO one deserves to be treated in such a fashion! This is outrageous! They do not contact you within a week: they are late and probably do not EVEN know how to do this. They charge you with £555 straight up, and you must pay to speak with them. Then they give you an excuse on why they are unavailable to talk. They waste your time and think they can waste your money too. I hope to see these evil souls rot behind a prison cell, for their business is corrupt. DO NOT LISTEN TO THEM!
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Posted 1 year ago
Unfortunately, I was not satisfied with the advice I was given. The Solicitor gave me the impression that he had nit read all the information I submitted prior to the meeting. Some of the questions he asked gave me the impression that he needed to understand the context within which I argued the Home Office decision. For confidentiality, I will not disclose specific details. But I am happy to discuss further privately and provide constructive feedback. If possible, I would appreciate a refund.
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Posted 1 year ago
Dina Modi was very thorough and honest with her advise.
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Posted 1 year ago
Dont pay for your VISA fees upfront This time you ask? I hope this is the only time. From the date we paid for the visa fee 11 December 2023 and we have been ignored from all of the below: Client relations officer - Alexandra Shirtcliffe; Immigration Advice Service - Amy Flanagan; Immigration Lawyer - Samantha Cretten; Enquiries Team - Lindsey Alexandre; Immigration Lawyer - Crystal McGowan. I would love to get my visa going and submitted but since I PAID IAS, none of these people have come back to assist or respond and actually talk about processing the VISA. Now I want a refund and its like IAS has fallen off the side of the earth!? I keep sending emails and I keep doing online chats and people keep promising to help. Yet nothing. Tom in Ireland was great! Samantha was a big help in understand our situation. BUT no one would respond for anything. No even Samantha came back and offered to help seeing there is an issue and she was CC'd in the mails.
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Posted 1 year ago
We met with Laura Christian. She was personable and knowledgeable, took the time to answer all of our questions, and where she didn't know an answer, looked into it for us quickly. We feel that we got excellent advice and now know how to proceed.
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Posted 1 year ago
Immigration Advice Service is rated 4.4 based on 1,035 reviews