Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.36

4.4 Rating 1,063 Reviews

86 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 1,063 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First on your website you claimed you have an office in Bristol while in fact it is only a weekly surgery. But my initial reason for choosing IAS is because I thought you have a physical office in Bristol in cases of urgent queries. I hope you update the correct information on your website. While the quality of service is good, the advisor often take quite some time to respond my email. If the advisors do indeed have a large case load , it may be sensible to let the clients know the expected waiting time rather than keep them waiting.”

Helpful Report

(London) - Posted 9 years ago

Dear Ms Zhang Thank you for your feedback. Should you need any further assistance, we have now opened an office in Bristol. Kind regards IAS

Posted 7 years ago

“Before speaking with Ms. Susan Harrison at IAS, I was a clueless nervous wreck over my upcoming Tier 4 Student Visa. I searched for companies that I could trust and that would be able to talk to me about my personal needs, instead of answer general questions. Additionally, I required a company that was affordable, because the visa application process is expensive enough as it is. After coming to the conclusion that IAS was the absolute best company available (with the best prices,) I was pleasantly surprised at how quickly they responded to my inquiry. Furthermore, I was impressed with their professionalism and how organized they were at scheduling a meeting. I explained to them my particular situation and concerns and they matched me with a lawyer that they knew had experience with cases similar to mine. I spoke with Ms. Susan Harrison and I was absolutely so impressed. It was clear that not only did she know exactly what she was doing, but that she actually cared about what happened to my visa. Susan listened to my blubbering case explanations patiently and responded with professionalism and warmth. She eased my concerns and gave me such great advice. Susan exceeded my expectations and so did IAS. I would recommend IAS to absolutely anyone that needed help with their visa, especially Susan. I am confident that Susan and the IAS team is the BEST legal advice/representation that anyone wishing to study in/visit/immigrate to the U.K. could obtain. Thank you for everything!”

Helpful Report

(Glasgow) - Posted 9 years ago

“I would like to thank Susan Harrison for her wonderful advice. She clarified many things for me . She was very helpful and provided me with clear advice with evidences as well. This is the second time I require help from this great service and I must say I am completely satisfied and happy with the serviceI have received ...5/5... Thank you again”

Helpful Report

(Leicester) - Posted 9 years ago

“Natalie was always available to speak and responded to our emails within 24 hours. She answered all questions and reassured us through the whole process.”

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(Wakefield) - Posted 9 years ago

“This was the best experience we had on Immigration issues,better advice and very good communication.Made our dream come true.Well done to Clare.”

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(Republic Of Ireland) - Posted 9 years ago

“Professional and to the point. Provided clear advice and information”

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(Newcastle) - Posted 9 years ago

“Very good mangment and professional work. Thank you”

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(Oxford) - Posted 9 years ago

“After hearing that a decision was made on our application, but us never having received the documents in the mail, our caseworker looked into the matter further and moved the process along. Her quick action in resolving this was greatly appreciated.”

Helpful Report

(Preston) - Posted 9 years ago

“I went to the IAS for advice about an application for a visa for a family member (my former partner, who is the mother of my child). It was incredibly important to me to get it right. The first lawyer I spoke to at the IAS gave me some advice which sounded reassuring, but I was left with a nagging doubt, as I felt as if I was more familiar with the specific points of the relevant part of the immigration laws after an hour or two of googling than the lawyer was. Luckily, I decided to get a second opinion: I went back to the IAS, and spoke to a different lawyer. She told me the first one's advice had been completely wrong, and gave me some very different advice - for which she waived the fee. I followed the second set of advice, and was successful with the visa application. So it worked out well in the end, and I'm grateful to the IAS for some much needed help at a reasonable price. However, there are clearly some issues with quality control. The main lesson for me is: whoever you go to for advice, if it's important, always get a second opinion.”

Helpful Report

(Norwich) - Posted 9 years ago

“Thank you IAS Manchester”

Helpful Report

(Manchester) - Posted 9 years ago

“It is when in time of need that you really require expert and compassionate guidance - we reached out to IAS and they welcomed us offering not just expert advice but compassionate attention. Taking away are worries and pressure, while at the same time being very up to date with technicalities - it was Natalie Dolan from IAS Liverpool who looked after us and exceeded our expectations. I would highly recommend IAS and their service. We will always be indebted. Thank you Natalie. Angad Karan”

Helpful Report

(Manchester) - Posted 9 years ago

“ias is the best providing updates and advice.”

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(Leeds) - Posted 9 years ago

“We were happy with the advice we received, it was personalised and professional. The advisor asked enough questions and listened carefully to understand our situation. We especially appreciated getting honest advice about costs and time frames of potential visa.”

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(Derby) - Posted 9 years ago

“I tried to call this service and was eventually asked to send an email. I have to date still not received any reply so hard to be positive”

Helpful Report

(Cardiff) - Posted 9 years ago

Mrs P Weissen, I am sorry to hear of your difficulties in contacting the Immigration Advice Service. Please reply to the email I have sent you and I shall ensure a colleague contacts you. Kind regards, Immigration Advice Service

Posted 9 years ago

“They have been great people /servicess Thank you so much for your advise /supports”

Helpful Report

(Edinburgh) - Posted 9 years ago

“On behalf of my wife and I, I would personally like to thank Gloria and UVIC for all the hard work you have put into helping us get the visa for my wife. The process to get a visa is a long and protracted one, which we thought we understood well, but with the refusal of the visa application which we made ourselves before contacting your company made us realise that we would be unlikely to succeed again. The difficulty is exacerbated by the fact that I am a contractor, but your success rate with sponsors who are contractors was the key factor in choosing your company. You guided us through the application process, and made sure that our evidence and documentation not only met the requirements, but perhaps more importantly, was also presented in the correct way. The continuous updates, support and help you gave us, by phone, email and social networking chat was first class. Than you so much again for getting us through this, and getting my wife the visa. You have brought happiness back into our lives and we can settle down now in the UK.”

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(Glasgow) - Posted 9 years ago

“My IAS support was outstanding this has been a long and drawn out process Lola Tinbu my IAS representative in London, worked through and supported me all along the journey to gain Entry Clearance it was difficult to obtain I was finally granted Entry Clearance on June 3rd 2016. 3 Years after I had applied. My thanks and appreciation go to Lola and IAS, her determination and tireless drive enabled me to reach my goal. Many thanks to you Lola.”

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(Glasgow) - Posted 9 years ago

“I found the service provided to be warm and professional with excellent communications and a fair fee. Would definitely recommend!”

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(London) - Posted 9 years ago

“Having failed miserably on our first application - mainly for not imagining how much evidence of every thing could be required - our successful application was due to the advice we received. Clare was a sympathetic listener while being professional and always returned my e-mails and telephone calls promptly - apart from when she was in court or on sick leave. Should I meet anyone requiring this type of assistence I would be confident in recommending IAS.”

Helpful Report

(Peterborough) - Posted 9 years ago

“Information given by phone was very thorough and enlightening. However the promised email confirming the information was never received. So only half the job was done. Will I get a refund of half the fee? I doubt it.”

Helpful Report

(Peterborough) - Posted 9 years ago

Dear Ms I Al Ahmed, Thank you for your kind words regarding how thorough and enlightening the advice session was. I am sorry to hear you did not receive email confirming the outcome of your advice session. Please could you reply to my email with your case details and I shall get a confirmation email sent to you. Kind regards, Immigration Advice Service

Posted 9 years ago

Immigration Advice Service is rated 4.4 based on 1,063 reviews