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iCollectClothes Reviews

5.0 Rating 30,164 Reviews

99 %

of reviewers recommend iCollectClothes

Company Reviews

5.0

Based on 30,164 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, Tilbury
RM18 7HH

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iCollectClothes 5 star review on 15th June 2023

iCollectClothes 5 star review on 21st April 2023

iCollectClothes 5 star review on 11th April 2023

iCollectClothes 5 star review on 25th February 2023

iCollectClothes 5 star review on 23rd January 2023

iCollectClothes 5 star review on 9th January 2023

iCollectClothes 5 star review on 9th December 2022

185

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased they picked up on correct time. Hope this can help to gain more money for charity what I have chosen. But small problem that I tried to booked in online facetime 3 times, doesn't work, but had some help from the staff doing to book in for me. I recommend this to all the people. Best wishes Carol”

Posted 2 years ago

“It’s very easy to book, just book online and choose the day you want from them to come and collect in your door.”

Posted 2 years ago

“on time good communication”

Posted 2 years ago

“Even though my original collection time had to be altered, I was kept up to date which meant that my donation didn’t stay outside u til it was collected. I frequently use this service and have been very happy on every occasion.”

Posted 2 years ago

“Excellent reliable service, will differently recommend them to family and friends”

Posted 2 years ago

“Delivery slot had to reschedule. Over smooth pick up”

Posted 2 years ago

“Wonderful smooth process, 1st of doing a collection and will be using again, as its just so convenient when we have busy lives with no time to get to shops, so its very helpful! Thanks”

Posted 2 years ago

“icollectclothes made me happy by keeping me up to date through e-mail which i prefer to be contacted by. Also they tried there best with my queries over the phone.”

Posted 2 years ago

“Excellent service on the part of ICollectClothes but the driver did not pick up the box of glassware which was just inside the conservatory doors. I had explained to him that I could not lift it. Oh well perhaps another time.”

Posted 2 years ago

“Really easy process. Mutually beneficial to all parties. Thumbs up from me.”

Posted 2 years ago

“Very efficient and picked up at the time they said”

Posted 2 years ago

“Very speedy service from contact to collection. Thank you 😊”

Posted 2 years ago

“My second time using them, very reliable and professional. Like how the flow from booking to pick up is smooth.”

Posted 2 years ago

“The driver arrived in the allotted time but was only able to take 2 out of 3 boxes as his van was full. Luckily, I will be using the service again”

Posted 2 years ago

“Good email communication”

Posted 2 years ago

“Great ! They dealt with my collection issue promptly & kept me informed”

Posted 2 years ago

“Good idea and services.”

Posted 2 years ago

“Fast and efficient. The driver came at the specified time. Emails were sent informing us of the change of time ~ provided good communication.”

Posted 2 years ago

“Collection was due on Tuesday, but the collection van had broken down. Kept informed as to what was happening and promptly rearranged collection for Wednesday once it was know van could not be repaired on the roadside.”

Posted 2 years ago

“I have always really highly rated this service. However, this time not so impressed. Original arranged collection was unsuccessful as the van had broken down. Second time round the driver could not find our house. Have had 3 collections before and no problem. I was called and I explained how to get to my address. Driver did turn up, but had parked his van "miles away" and was very put out. Said he would have to come back again. I encouraged him (by lifting some bags myself) to the front gate. Otherwise I think, having found my address, he would have gone back to his van and driven away. He was not a happy bunny! I thought I was helping a charity!!”

Posted 2 years ago

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iCollectClothes is rated 5.0 based on 30,164 reviews