ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 15,792 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th December 2025

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice flavour profile 👌 👍 👏 wish I had bought more, I will be back 😀 great product for my vape”

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Posted 1 year ago

“Had few orders now, best CBD shop online by far. Great customer service. Returned 2 faulty vapes across my orders and were immediately replaced (thanks Jess!). Buy with confidence”

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Posted 1 year ago

“Good service from ICE Headshop as always”

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Posted 1 year ago

“Thank you.. Good all round service.”

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Posted 1 year ago

“Fantastic really pleased I came across icehead shop. I have finally quit smoking weed after 20 years and this was such a smooth smoke enough to relax me. Always next day delivery and quality product thank you.”

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Posted 1 year ago

“Seeds don't really look to good very pale I haven't tried them yet but so far don't look to great . I hope it will be working better than it looks”

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Posted 1 year ago

“Nicely packaged quick delivery outstanding product”

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Posted 1 year ago

“Quick delivery, happy with product”

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Posted 1 year ago

“Very good service guys, a pleasure ordering from you.”

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Posted 1 year ago

“Wasn't expecting much before, but I rate this, good choice of products and the customer service is ace Nice one”

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Posted 1 year ago

“Never used or grown before but I am a gardener so hopefully this will work. arrived quickly too.”

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Posted 1 year ago

“Never had a problem quick service always helpful great service”

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Posted 1 year ago

“Awful delivery service I’ve had to wait weeks for product not good enough”

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Posted 1 year ago

Hi Ady, I can see that you contacted us regarding your package being lost during transit. Once you made contact with us we sent out a replacement package immediately for you which I can see they have attempted to deliver the next working day for you. An email has been sent with the tracking link for this package, I believe Royal Mail is attempting delivery for you again today or you can amend your delivery options through the link provided.

Posted 1 year ago

“Love this shop!.enjoy everything I've ever bought and always on time except for last order which was missing a product. After a few messages and a phone call it was sorted within 24 hours and am a happy bunny again! This was the only time in 6months that my order went wrong. Mistakes can happen,but was corrected immediately.very pleased overall. Thank you ICE.”

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Posted 1 year ago

“Ice is better than nice.”

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Posted 1 year ago

“Received with thanks”

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Posted 1 year ago

“Fantastic service every time and quality and prices good loyalty programme will money of next items how much depends on your previous purchases”

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Posted 1 year ago

“Just great!! will buy again definitely”

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Posted 1 year ago

“Absolutely amazing love it!”

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Posted 1 year ago

“Very easy to navigate website and perfect choice for my pain control, I was able to choose what was best for me. Fast delivery and well packaged thank you so much”

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Posted 1 year ago

ICE Headshop is rated 4.7 based on 15,792 reviews