ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 15,792 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th December 2025

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

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Posted 1 year ago

“Awesome 👌 shop”

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Posted 1 year ago

“As always quick delivery and I am happy with my items, thank you”

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Posted 1 year ago

“Can't thank you guys enough for all you do. Hands down the best customer service period. The cannabinoid pre roll is so good cant wait to order more once again thanks guys for being great💙”

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Posted 1 year ago

“Although I’m new to ice head, I have had excellent communication and service. A very good all round company. Thank you.”

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Posted 1 year ago

“Very helpful and fast delivery”

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Posted 1 year ago

“Seeds arrived quickly. 2 was missing but the mistake was put right quickly without any hassle .. very good company, will be definitely using them again.”

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Posted 1 year ago

“Excellent service, quality & price. Thoroughly recommend.”

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Posted 1 year ago

“Very quick dispatch and delivery, thank you”

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Posted 1 year ago

“Great oil. Works within minutes and a good size bottle too!! Arrived very quickly and would definitely recommend!! Great sellers, very helpful”

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Posted 1 year ago

“Amazing customer service”

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Posted 1 year ago

“Excellent products and service. Email queries responded to promptly by friendly, helpful staff.”

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Posted 1 year ago

“Decent CBD so far. One had a weedy smell which was a bit weird, didn't get me high or anything but did make me think other options might be best next time.”

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Posted 1 year ago

“Honestly some of the flavours were bad, non had dates on them which I suspect had something to do with it. Maybe it was just me... Some would be happy buying this though. I did contact the online chat thing about it and they said they'd get back to me which didn't happen. Shame really, other products I've bought so far have been good.”

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Posted 1 year ago

“The 24hr Royal Mail postage was rather unsatisfactory. I ordered on Thursday evening… delivery on Wednesday. There are better alternatives. Otherwise no problem 😉”

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Posted 1 year ago

Hi Rob, I've taken a look and I can see you ordered at 9.25pm on Friday 10th which is after our 3.45pm cut off for same day dispatch. Our shipping details explain that we don't ship orders on Saturdays or Sundays. Your order was dispatched on Tuesday 13th and arrived on Wednesday 14th :) Your seeds were ordered in fresh for this order which is why this didn't leave us on Monday so we apologise for the day delay in dispatch although this was indeed delivered within the 1st class Royal Mail time of 1-3 working days. If you ever have any questions please feel free to contact us on: admin@iceheadshop.co.uk A member of our team will always do their best to help with any queries you may have.

Posted 1 year ago

“Wanted some outdoor seeds ask for advice was impressed with the fast response and easy ordering system,very helpful team and delivery was fast”

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Posted 1 year ago

“Delivered on time and in good condition”

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Posted 1 year ago

“Didn't send me what I asked for and didn't bother to reach out.”

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Posted 1 year ago

“Brilliant service. Highly recommend.”

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Posted 1 year ago

“Friendly service. 100%positive👍”

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Posted 1 year ago

ICE Headshop is rated 4.7 based on 15,792 reviews