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ICE Headshop Reviews

4.7 Rating 12,921 Reviews

91 %

of reviewers recommend ICE Headshop

Company Reviews

Product Reviews

4.7

Based on 12,921 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 25th April 2024

Stephen Buckham

ICE Headshop 5 star review on 16th April 2024

ICE Headshop 5 star review on 4th April 2024

ICE Headshop 5 star review on 26th March 2024

ICE Headshop 4 star review on 18th March 2024

ICE Headshop 5 star review on 7th March 2024

ICE Headshop 5 star review on 6th March 2024

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I put it on Tuesday and not a single one has grown until today, only the free one came out”

Posted 9 months ago

“Very bad experience. The pod came damaged. Have not been able to use the vape”

Posted 10 months ago

Hi Saad, I'm sorry to hear that your product was damaged in transit. I've taken a look and I can't see any correspondence from yourself regarding this. Could you please contact us at: admin@iceheadshop.co.uk A member of our team will then be able to help you regarding the damaged item.

Posted 10 months ago

“Burns trought its horrible and not worth it's money”

Posted 10 months ago

Hi Kim, We are sorry to hear that you experienced issues with your device. I've taken a look and I can see that a member of our team has been in touch with you and a conclusion you are happy with has been reached and the matter resolved :)

Posted 10 months ago

“The 10 vapes I ordered were all not very good. Just all taste burnt out after a few puffs on then.”

Posted 10 months ago

“Der letzte Verein... Wäre wurde angeblich versendet... dann doch nicht.... und so zieht das jetzt schon über 2 Monate..... lasst sie Finger weg.... bestellt bei vertrauenswürdigen seiten..... The last club... It was said to have been sent... then not after all.... and it's been going on like this for over 2 months now... keep your hands off.... order from trustworthy sites.... .”

Posted 10 months ago

“Still haven’t received my parcel even though it was supposed to be a next day delivery. Very upsetting as I spend quite a lot of money on an ashtray.”

Posted 10 months ago

Hi Jason, I've taken a look at the tracking for you and I can see that Royal Mail attempted to deliver your package on the 14th and this is still currently with your local depot. If you type your tracking information (which was sent via email) into the Royal Mail tracking site you'll be able to update the delivery of your package although I can see that this has already been done :) Your order was shipped to you via the free postage method which whilst usually the next working day, it is not a guaranteed next working day delivery service and is a 1-3 working day service. The next working day guaranteed delivery is the £6.99 option at the checkout. Should you experience any further difficulties with your order please contact us at: admin@iceheadshop.co.uk One of our team will then get back to you :)

Posted 10 months ago

“Two seeds out of three didn't germinate!! not the great”

Posted 10 months ago

“Excuse me for the harsh review, you had been my favourite place for some time. But I feel deceived as my 5gm CBD & CBG isolates supplies were sent in a tiny container this time. I wrote to you guys but apparently Dave believe that container sizes has nothing to do with weight. Not having a mini scale at hand, I believed what he told me. But as soon as I flipped the new containers content in the regular old ones I used to get, VOILA, it doesn't even fill half of it but like 1/4th. Well there goes the credibility down the drain from such a lovely company! So apparently I paid 10gm prices (£80) for 2 gms and made to believe I am the one at fault. Thankfully marijuana is still not available to sell yet, then they could simply say, you are too high, it's the same quantity 😂 Anyways it was a good ride with you guys, time to look for an alternative (will be difficult tbh)! Best of luck! Cheers AJ PS: Doesn't let me upload images or videos here.”

Posted 10 months ago

“No free gift, no discount codes accepted.”

Posted 10 months ago

“Was not happy to be honest has one pack of the seat was all cracked”

Posted 10 months ago

“Gave me a serious chest condition which the doctors said was most probably due to the CBT content in the Ecig. Normal Ecigs do not have this effect on me.”

Posted 10 months ago

“4 seeds delivered only 1 germinated........live chat said they weren't meant to be germinated by uk law 👌”

Posted 10 months ago

“0 out of 3 germinated. Was told that they would contact me but didn’t then told me they sent email but didn’t then told me that they were sending replacements but still not received any. This is not what I expected from a company I have been using for years.”

Posted 10 months ago

“Honest opinion, I purchased the releaf cbd vape juice, tasted like a bag of mixed herbs or green tea, that was the of haze, the skunk no 1 tasted like lavender. The New York cheese I never tried because I threw them all in the bin after those two tries. If your after a weed tasting cbd product I would reckonmend the Orange County Cali range, they are a bit plasticy but much more on que than releaf. Unfortunately I would not recommend...”

Posted 11 months ago

“Bought 2 seeds which didn't germinate!”

Posted 11 months ago

“Absolut rubbish. Didn't get anything off of them and it was a good job they were free. Wouldn't pay £1 for them.”

Posted 11 months ago

“Didn’t do nothing to be honest”

Posted 11 months ago

“Received your order Wednesday of holy grail an an eighth but only enough for 1 reefer inside pot could believe it”

Posted 11 months ago

“Not the best didn't get much from it..won't be buying again”

Posted 11 months ago

“My devise won't charge”

Posted 11 months ago

Hi Andrea, I'm sorry to hear that you are experiencing difficulties with your new device! I've taken a look and I can see one of our team has replied to your initial email and we are currently awaiting a reply from yourself. If you could get back to us as soon a possible to we can get the issue resolved for you :)

Posted 11 months ago

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ICE Headshop is rated 4.7 based on 12,921 reviews