ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 15,794 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th December 2025

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly, really pleased with the product”

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Posted 2 years ago

“Still Haven’t received yet..”

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Posted 2 years ago

Hi Joss, I'm sorry to hear this. I've checked your tracking and this is showing as having been delivered on the 25th. If you haven't received your order then please contact us at: admin@iceheadshop.co.uk A member of our team will then be able to help you further :)

Posted 2 years ago

“MediGums, ominous chewy gums with excellent multi flavours.”

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Posted 2 years ago

“Great service plenty of information to help you keep the good work up thanks.”

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Posted 2 years ago

“Great service, and many thanks for the freebie, defineteley be adding to my collection next year 😎”

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Posted 2 years ago

“Excellent customer service, fast delivery and good VFM!”

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Posted 2 years ago

“Excelpent comms, price and delivery. Best ive found”

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Posted 2 years ago

“Product is great but a shop that sells a product that needs cartridges to work but doesn't stock/sell them isn't much use!!”

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Posted 2 years ago

“Rapid delivery and a nice addition to my collection.”

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Posted 2 years ago

“Good deliveries and some good stuff but some ain't.”

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Posted 2 years ago

“Super good as always”

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Posted 2 years ago

“Love service - hate products - 2 of them were dated 2021, a couple of months out of date okay, who cares - A FEW YEARS - we are 2024 mate, SERIOUSLY?? XX Thanks but NO THANKS, never again, NOT GOOD, not just date, eh?? XX”

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Posted 2 years ago

Hi Kellie, I'm unsure which product you are referring to on your order as being so vastly out of date. Could you please contact us at: admin@iceheadshop.co.uk This is something we would like to address immediately and have resolved for you. We appreciate this now being brought to our attention.

Posted 2 years ago

“Good quality so far so good”

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Posted 2 years ago

“Good service on time, would recommend to friends”

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Posted 2 years ago

“Great prices and good range of products. Fast delivery too. Their CBGX oil is very pleasant to use and definitely relaxes and soothes pain.”

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Posted 2 years ago

“The best headshop online.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“What I ordered was not in stock so I was given 3 different strains with extra seeds which I was happy about,however only 4 out of 10 popped so quite disappointing really”

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Posted 2 years ago

“I found these products very good and pain relieving”

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Posted 2 years ago

“Absolutely brilliant customer service. Even though I didn't opt for next day delivery service, I ordered quite early-ish in the day and it STILL arrived next day so the guys at ICE Headshop are clearly up on fulfilling orders asap regardless, so I was really impressed with that. Also, as far as their products go, for my own experience, I'm attempting to replace many years usage of the "REAL THINGS" with products for sale here and so far, the ones I've chosen are proving to be a surprisingly good and very effective replacement. The obvious benefits are that these are legal, they are much less expensive, and not subject to the russian roulette of dangerous additives or dwindling quality one finds oneself in when buying those illicit substances via the only illicit means available. I will be repeat purchasing these quality assured products well into the future.”

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Posted 2 years ago

ICE Headshop is rated 4.7 based on 15,794 reviews