I Love Wallpaper Reviews

Name: I Love Wallpaper
Rating: 4.65

4.7 Rating 5,839 Reviews

94 %

of reviewers recommend I Love Wallpaper

4.7

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01429 803932

Email:

angela.jackson@hendersondesign.group

Write Your review

Tell us how I Love Wallpaper made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

I Love Wallpaper 5 star review on 27th January 2022

Denis Denyer

I Love Wallpaper 5 star review on 18th January 2022

Anonymous

Julie Seddon

I Love Wallpaper 5 star review on 17th January 2022

Claire Brownell

368

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order and paid through PayPal, unfortunately it picked up an old address. I emailed the company 5 times in order to rectify the issue and never got a response, I called the company and was told they would cancel the delivery with courier and get the order returned to them and resend it. This didn’t happen, I constantly checked the tracking with courier and surprise surprise the delivery hadn’t been cancelled and my wallpaper is now over 200 miles away at my old property which I longer own; and I have no chance of getting it. So have lost £50.00 worth of wallpaper, no wallpaper and have wasted hours of my life trying to contact this company by email and phone only to be ignored. I know things are not the norm at the moment but they were quick enough to take my order and money. All I can say is ....Fab customer service...not!”

Helpful Report

Posted 6 years ago

“Avoid this company! They sent me someone else’s order which included another persons name email address and payment details! Terrible customer service, messed up collection and delivery on the second attempt too. DO NOT USE!!!!!”

Helpful Report

Posted 6 years ago

“We ordered a sample from the website which clearly had the colour SILVER written on it. We then ordered the wallpaper based on this label. A different shade (and product code) showed up. According to customer services the colour on the label doesn’t actually represent the sample colour (weird right!) and we should have in fact ordered GREY. Even though the label states silver! We’ve also been told that it’s our fault for ordering the wrong colour and that we need to cover the high returns cost - despite the sample label being incorrect. CS team are not interested in helping, only passing the blame. Shame as the product is nice. Won’t be using them again.”

Helpful Report

Posted 6 years ago

“AVOID AT ALL COSTS I'm a decorator and I refuse to put up this wallpaper when customers buy it as it's so bad quality, use with extreme caution”

Helpful Report

Posted 6 years ago

“Good quality paper and easy to hang”

Helpful Report

Posted 6 years ago

“I’ve bought from ILW a few times and have always been happy with my paper,, I recently bought the Silver Brick paper and it’s absolutely beautiful to look at, really easy to hang yeah am really really impressed with I LOVE WALLPAPER will certainly be buying again”

I Love Wallpaper 5 star review on 20th February 2020

Helpful Report

Posted 6 years ago

“Love my wallpaper looks fab in my dining room too thanku 😊”

Helpful Report

Posted 6 years ago

“Prompt service. Good quality sample.”

Helpful Report

Posted 6 years ago

“Bought the Morocco trellis wallpaper for my daughters shop and misjudged how much I needed (too much) but thank goodness as I had to paper the wall twice. Instructions said to let it soak but when I did it shrunk as it dried. So ignore the instructions and paste and paper each strip as you go. It will wrinkle but it’ll dry out beautifully”

I Love Wallpaper 4 star review on 13th February 2020

Helpful Report

Posted 6 years ago

“Delivery was quicker than expected and packaged well. I love the paper it matched easily and hardly any waste, my bedroom looks fantastic will use this supplier again and recommend to family & friends.”

Helpful Report

Posted 6 years ago

“Hi I do like the wallpaper quality & choice but somehow my delivery was sent to the wrong address. May be I entered my wrong home address?”

Helpful Report

Posted 6 years ago

“Love the website choice and delivery was efficient . However, the decorator we employed said some of the edges were folded or damaged so he was unable to make a perfect finish without wasting a lot of the paper ...”

Helpful Report

Posted 6 years ago

“Wallpaper looks great and although I didn't put the wallpaper up the decorator that did said it went up very well”

Helpful Report

Posted 6 years ago

“I love this Wallpaper, very good quality. Looks lovely”

Helpful Report

Posted 6 years ago

“Great paper, really pleased. Paper arrived early! Packed well. Would recommend this company.”

Helpful Report

Posted 6 years ago

“Excellent service, prompt delivery, they were recommended to me by my sister, I would recommend them to anyone.”

Helpful Report

Posted 6 years ago

“The wallpaper when on lovely very happy with it just want l wanted”

Helpful Report

Posted 6 years ago

“So love my wallpaper, came in a few days would definitely recommend to friends and family”

Helpful Report

Posted 6 years ago

“I love your your taste of the wallpaper as I’m happy with this that fabulous & love it.”

Helpful Report

Posted 6 years ago

“I love wallpaper”

Helpful Report

Posted 6 years ago

I Love Wallpaper is rated 4.7 based on 5,839 reviews