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I Love Wallpaper Reviews

4.7 Rating 5,839 Reviews
94 %
of reviewers recommend I Love Wallpaper
Company Reviews Product Reviews
2,335
 Metrics Info
4.7
Based on 5,839 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read I Love Wallpaper Reviews
Visit Website

Phone:

01429 803932

Email:

angela.jackson@hendersondesign.group

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Anonymous
Verified Reviewer
“The wallpaper was very low quality. We had rolls from the same batch and they didn’t even line up. Their customer service team is not helpful. I would suggest ordering from someplace else!”
Helpful Report
Posted 5 years ago
Thank you for taking the time to post a review. We would really like to look into this further for you, please feel free to visit our help center at https://ilovewallpaper.zendesk.com/hc/en-gb/ where you can submit a request to us and we can look into this issue further. Kind regards, I Love Wallpaper Customer Service Team
Posted 5 years ago
Kerrie
Verified Buyer
“Always quick delivery. The wallpapers are great quality and look really good for a very reasonable price. Great service”
Helpful Report
Posted 5 years ago
Thank you for your 5* review. Kind regards, I Love Wallpaper customer services team.
Posted 5 years ago
""
Verified Buyer
“My order arrived over a month late, even after I’d waited months for a notification it would be in stock! Then all I was offered as an apology is 5% off a future order - I have no more plans to wallpaper at home and if I did, it wouldn’t be through this company!”
Helpful Report
Posted 5 years ago
Thank you for taking the time to post a review and for the feedback. Once again I am very sorry for the delay with your parcel and for any trouble caused. Kind regards, Thomas I Love Wallpaper Customer Service Team
Posted 5 years ago
Anonymous
Verified Buyer
“Looked exactly like the pic. Good quality too, I like it :)”
Helpful Report
Posted 5 years ago
Thank you for your 5* review. Kind regards, I Love Wallpaper customer services team.
Posted 5 years ago
Lois
Verified Buyer
“Amazing service, super quick delivery. Love the individual unique prints you don't see anywhere else. We'll definitely be ordering again soon! Thankyou :)”
I Love Wallpaper 5 star review on 23rd November 2020
Helpful Report
Posted 5 years ago
Thank you for your 5* review, your bedroom looks stunning. Kind regards, I Love Wallpaper customer services team.
Posted 5 years ago
Fiona
Verified Buyer
“The wallpaper looks beautiful on the wall. Very good quality. The service was excellent especially being able to order samples in advance. Would definitely use in the future and would recommend.”
Helpful Report
Posted 5 years ago
""
Verified Buyer
“Very beautiful and good quality wallpaper! Was a bit worried as there was no delivery/ courier detail sent after placing the order, but the parcel magically arrived within a week so can’t really complain.”
Helpful Report
Posted 5 years ago
""
Verified Buyer
“Amazing quality, prompt delivery and updates, definitely will be a returning customer xx”
Helpful Report
Posted 5 years ago
Josh
Verified Buyer
“Amazing stock levels and fast delivery and a reasonable price. Good overall service”
Helpful Report
Posted 5 years ago
Clare
Verified Buyer
“Wallpaper was just as pictured”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Beautiful paper”
Helpful Report
Posted 5 years ago
Gwenn
Verified Buyer
“I purchased you marble wallpaper in 2 colours recently and it is lovely. It was easy to purchased and delivered straight tomy door so I am very happy with my purchasesx”
Helpful Report
Posted 5 years ago
Siobhan
Verified Buyer
“Excellent quality wallpaper, delighted with the suberb results, great service, will definitely buy from I love wallpaper again.”
Helpful Report
Posted 5 years ago
Jane
Verified Buyer
“Really happy with the wallpaper it looks amazing and so luxurious”
I Love Wallpaper 5 star review on 17th November 2020
Helpful Report
Posted 5 years ago
Joanna
Verified Buyer
“The quality is great, the range is great the service is great and the price is great! When it was delivered it was so nicely presented that it felt as if I was opening a gift! Would 100% recommend I love wallpaper 😍”
Helpful Report
Posted 5 years ago
Steve
Verified Buyer
“I love wallpaper because it’s Very good quality easy to put up and it’s made the room look brilliant well recommended thanks”
Helpful Report
Posted 5 years ago
""
Verified Buyer
“Postage is steep. And not clear till checkout that it isn't included in price.”
Helpful Report
Posted 5 years ago
Thank you for your review and feedback. We often have free delivery promotions active to help save on the cost, when applicable feel free to contact us if you decide on an additional purchases and we will be happy to advise on this.
Posted 5 years ago
""
Verified Buyer
“Great wallpaper”
I Love Wallpaper 5 star review on 17th November 2020
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The wallpaper is exactly what was required. Thank you”
Helpful Report
Posted 5 years ago
Thank you for taking the time to write this review :) Kind regards, Thomas I Love Wallpaper Customer Service Team
Posted 5 years ago
Charlotte
Verified Buyer
“I have just put my charcoal marble paper up and it’s absolutely amazing. It matches up perfectly and looks beautiful. I would recommend this paper to anyone.”
Helpful Report
Posted 5 years ago
I Love Wallpaper is rated 4.7 based on 5,839 reviews
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