Hygiene Depot Reviews

4.78 Rating 675 Reviews
97 %
of reviewers recommend Hygiene Depot
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.98 out of 5
Read Hygiene Depot Reviews

About Hygiene Depot:

Hygiene Depot offers a huge range of high quality disposable cleaning supplies and janitorial products for every type of business and organisation. Hygiene Depot is independently owned and run from our warehouse in Bristol, we have been trading for 25 years and continue to thrive in a very competitive market.

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Phone:

0117 946 1960

Email:

sales@hygienedepot.co.uk

Location:

Unit 6 Ashmead Park
Ashmead Road
Keynsham

Excellent customer service. Very helpful when what I needed to order wasn't easy to find on web site. Quick and efficient srvice
Posted 1 month ago
Order never arrived as wrong post code originally. This was corrected and delivery promised next day which never arrived either. Called up and was informed that they will find out why and was later promised that this definitely will be delivered the next day...........again nothing arrived. eventually out of frustration I cancelled the order and asked for a refund. All this took 10 days in total from the time the order was placed. Not a happy customer at all
Posted 1 month ago
Hi, Thank you for letting us know the problems that you have encountered with your order. Our sincere apologies that your goods were so delayed and resulted in you cancelling the order. Please let me reassure you that this is not a normal experience with Hygiene Depot, we pride ourselves on all areas of our business and are saddened that you encountered these delivery issues. Unfortunately, the wrong postcode that was used at the point of placing the order, first created issues with our couriers and then a missed delivery delayed your goods even further. If you decide to give us a second chance in future, to avoid any issues of this nature please thoroughly check through your order confirmations (you should receive two) and make sure your address and order are correct. Customer Service have spoken directly with our courier service and everyone is aware of what the issues were and how we can learn from them. Again, our sincere apologies that your experience was not the easy and timely experience that we always strive for. Kind regards, Laura The Hygiene Depot Team
Posted 1 month ago
Very happy with the service I've received from Hygiene Depot. Staff always happy to advise.
Posted 1 month ago
I am very happy with everything I ordered and prompt delivery.
Posted 1 month ago
Excellent service and good prices for very good products, Very fast delivery service Over all a very good company to trade with and will continue to do so Thank you to all the team
Posted 1 month ago
Products received were as described and securely packaged. Great customer service with communications from order receipt to ensuring hassle free delivery. This included a follow up email after a failed delivery attempt, to establish best next delivery options.
Posted 1 month ago
Fantastic service
Posted 1 month ago
fast delivery of order. unfortunately the spray bottles of cleaning fluid leaked in two boxes!
Posted 1 month ago
Best paper bed rolls on market , I use powder free white vinyl gloves which don’t cause any side effect or allergies
Posted 1 month ago
I have been using hygiene Depot for numerous years they are reliable efficient and the customer service is great. I have been communicating with the same person, Louise for many years which is great as she knows what i usually order and it make life much easier having the personal element if i have a query. I do use their online service too which i find easy to use. Pricing is mostly competitive, when i have shopped elsewhere i have always returned to Hygiene depot.
Posted 1 month ago
Friendly and efficient service, staff all very helpful and knowledgeable regarding their products
Posted 2 months ago
Easy ordering process online, quick delivery and great customer service.
Posted 2 months ago
Good products & good service!
Posted 2 months ago
Very good first class service
Posted 2 months ago
good gloves, on time delivery , thanks
Posted 2 months ago
We have re-ordered unbleached hand towels as we were very impressed with the quality and quickness of delivery. Great value for money.
Posted 2 months ago
Everything came very quickly, well packaged and exactly what I ordered.. will be ordering from them again
Posted 2 months ago
Excellent service as always - order always prompt and correct
Posted 2 months ago
They seem to have a great range of products, including eco recycled options. only ordered once so far but likely to return. Quick delivery.
Posted 2 months ago
Always a professional assistant at the end of the phone. Quality goods at great prices. Delivery fabulous.
Posted 2 months ago
Hygiene Depot is rated 4.78 based on 675 reviews