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Hydro-X Reviews

4.7 Rating 230 Reviews

95 %

of reviewers recommend Hydro-X

Company Reviews

Product Reviews

4.7

Based on 230 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

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Hydro-X 5 star review on 21st September 2021

Hydro-X 5 star review on 29th August 2021

Hydro-X 5 star review on 8th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazingly easy and fast! Received my test kit order in under 24hrs and had my test result within 24hrs of posting. The fit to fly test result and certificate is nerve racking as it’s all so tight in turnaround timing. I had my result and certificate within 24hrs a day early to fly.”

Posted 2 years ago

“Extremely professional ! Fast response !! Exactly what you need !”

Posted 2 years ago

“Perfect customer service”

Posted 2 years ago

“Great service as always with prompt delivery and at a competitive price.”

Posted 2 years ago

“I would have given you 5 stars but for the delivery service you used. APC left a note to say they had attempted delivery on 21/4. It took Six phone calls and two emails before it was finally delivered 5/5”

Posted 2 years ago

“Clear instructions, good explanation of the government guidelines and what it means in terms of the timeline of taking the test and a super quick turn around.”

Posted 3 years ago

“Very good service - test result received in good time - perfect.”

Posted 3 years ago

“Great company with a selection of some really great products and awesome staff from the operatives to the staff running the store.”

Posted 3 years ago

“All the staff were very helpful and knowledgeable. The service wait was three days and the kit was all that I expected it to be”

Posted 3 years ago

“Easy to find what I required and very prompt delivery. Only problem was that the cup was damaged but this didn't prevent the test being carried out.”

Posted 3 years ago

“Have done training in the past and bought products from Hydro-x. Training was well done and products have always been delivered promptly and done a great job.”

Posted 3 years ago

“Great communication on the Covid test kits. Fast turnaround.”

Posted 3 years ago

“Easy to understand and easy to order, would recommend to anyone, thank you for the excellent service”

Posted 3 years ago

You're very welcome Linda, we look forward to supporting you again in the future

Posted 3 years ago

“Excellent service. Item arrived quicker than expected. Superb quality.”

Posted 3 years ago

“Poor packaging for expensive kits”

Posted 3 years ago

Hi Yvonne, we're sorry your item arrived damaged by the courier. I understand that you were offered a replacement plastic cup but also advised that any water container will do if that were an easier/quicker option for you. We raised the damaged cup as a concern with our courier provider, but appreciate that doesn't resolve your issue. Please accept our apologies.

Posted 3 years ago

“Just perfect. Good advices. Got our test on time to travel. Very fast. Also fast to respond to our questions by email.”

Posted 3 years ago

“Excellent service throughout.”

Posted 3 years ago

“Easy to use, easy to send, and results arrived quickly even on a weekend”

Posted 3 years ago

“The best company ever! 10/10 Thank you so much again ,I'll highly recommend them 😊”

Hydro-X 5 star review on 8th March 2021

Posted 3 years ago

“Good reliable service”

Posted 3 years ago

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Hydro-X is rated 4.7 based on 230 reviews