Hydro-X Reviews

4.73 Rating 106 Reviews
96 %
of reviewers recommend Hydro-X
Merchant Metrics
Shipping & Delivery
Delivery Methods
Customer Service
Communication Channels
Read Hydro-X Reviews

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website


01909 565133




Hydro-X HouseEden PlaceOutgang Lane

Write Your review

Tell us how Hydro-X made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I would have given you 5 stars but for the delivery service you used. APC left a note to say they had attempted delivery on 21/4. It took Six phone calls and two emails before it was finally delivered 5/5
Posted 4 days ago
Clear instructions, good explanation of the government guidelines and what it means in terms of the timeline of taking the test and a super quick turn around.
Posted 1 week ago
Very good service - test result received in good time - perfect.
Posted 2 weeks ago
Great company with a selection of some really great products and awesome staff from the operatives to the staff running the store.
Posted 2 weeks ago
All the staff were very helpful and knowledgeable. The service wait was three days and the kit was all that I expected it to be
Posted 3 weeks ago
Easy to find what I required and very prompt delivery. Only problem was that the cup was damaged but this didn't prevent the test being carried out.
Posted 3 weeks ago
Have done training in the past and bought products from Hydro-x. Training was well done and products have always been delivered promptly and done a great job.
Posted 3 weeks ago
Great communication on the Covid test kits. Fast turnaround.
Posted 1 month ago
Easy to understand and easy to order, would recommend to anyone, thank you for the excellent service
Posted 1 month ago
You're very welcome Linda, we look forward to supporting you again in the future
Posted 1 month ago
Excellent service. Item arrived quicker than expected. Superb quality.
Posted 1 month ago
Poor packaging for expensive kits
Posted 1 month ago
Hi Yvonne, we're sorry your item arrived damaged by the courier. I understand that you were offered a replacement plastic cup but also advised that any water container will do if that were an easier/quicker option for you. We raised the damaged cup as a concern with our courier provider, but appreciate that doesn't resolve your issue. Please accept our apologies.
Posted 1 month ago
Just perfect. Good advices. Got our test on time to travel. Very fast. Also fast to respond to our questions by email.
Posted 1 month ago
Excellent service throughout.
Posted 1 month ago
Easy to use, easy to send, and results arrived quickly even on a weekend
Posted 1 month ago
The best company ever! 10/10 Thank you so much again ,I'll highly recommend them 😊
Hydro-X 5 star review on 8th March 2021
Posted 2 months ago
Good reliable service
Posted 2 months ago
Excellent service. Quick & efficient delivery. Website also easy to use & search for the right product.
Posted 2 months ago
not received my order yet, and no updates
Posted 2 months ago
Friendly team, swiftly responds, full responsibility to your order, first class service, I would highly recommend this company, can’t ask for more πŸ™
Posted 2 months ago
Amazing service well done, prompt reliable,very well packaged. Great to use, works very well in our hard water area. Thank you so much. Excellent service.
Posted 3 months ago
Hydro-X is rated 4.73 based on 106 reviews