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HX Store Reviews

4.8 Rating 260 Reviews
96 %
of reviewers recommend HX Store
4.8
Based on 260 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read HX Store Reviews

About HX Store:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 666708

Email:

info@hydro-x.co.uk

Location:

HX Training,
Unit 5 Kingfisher Way,
Dinnington
Sheffield
S25 3AF

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“Good communication and quick delivery”
Helpful Report
Posted 8 months ago
“Super quick delivery and a great product. Very professional.”
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Posted 8 months ago
“Customer service was exceptional.”
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Posted 8 months ago
“Great product and speedy delivery.”
Helpful Report
Posted 10 months ago
“Excellent products at reasonable costs & delivery was very fast. Would 100% recommend.”
Helpful Report
Posted 11 months ago
“Easy to order and quick delivery”
Helpful Report
Posted 1 year ago
“Easy ordering process, good email updates, simple to use product.”
Helpful Report
Posted 1 year ago
“Very happy - competitively priced first class customer service, good shelf life and easy to use. We will be back!”
Helpful Report
Posted 1 year ago
“Very easy to deal with, and package was delivered on time.”
Helpful Report
Posted 1 year ago
“I recently ordered from Hydro-X and felt compelled to share how exceptional their customer service was throughout the entire process. From the moment I called to make an enquiry, I was impressed. The team was not only polite and professional but also extremely knowledgeable—they took the time to answer all my questions clearly and patiently, helping me choose the right products for my needs. Placing the order was seamless. The staff ensured everything was processed smoothly and even followed up with updates on dispatch and delivery timelines. It was clear that customer satisfaction was a top priority for them. When my order arrived, it was well-packaged and exactly as described. Everything arrived in perfect condition and on time, which is something I always appreciate. Hydro-X has earned my trust, and I won’t hesitate to shop with them again. It's rare to find a company that combines expertise, efficiency, and genuine customer care so well.”
Helpful Report
Posted 1 year ago
“great service”
Helpful Report
Posted 1 year ago
“Thank you for providing fast and acurate service for all of our orders over the years. Very fast serevice with deliveries being on time and correct every time we order.”
Helpful Report
Posted 1 year ago
“Excellent service and early delivery. Thanks”
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Posted 1 year ago
“Easy to use. Parts arrived very quickly. Hassle free tranaction”
Helpful Report
Posted 1 year ago
“Good Customer Service, good product at competative price, always well packaged and fast delivery - couldn't ask for more.”
Helpful Report
Posted 1 year ago
“Easy to access website and always prompt delivery and communications”
Helpful Report
Posted 1 year ago
“Great service and communication”
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Posted 1 year ago
“fantastic service, the products I ordered were exactly as advertised and are very cheap, over extremely satisfied.”
Helpful Report
Posted 1 year ago
“Really helpful staff”
Helpful Report
Posted 1 year ago
“Great product and great service”
Helpful Report
Posted 1 year ago
HX Store is rated 4.8 based on 260 reviews