How would you rate
"Generally, all went well. Only disappointment was that the lady I've spoken on phone promised that she will arrange a new stock that I can use for 1 year because I've ordered quite a lot of dip slices for testing I need to do. But I've received an old stock that will last only 6 months shelf life and I can run out of time with them before I'm able to use them all.."
Dear Jana, thank you for leaving us a positive review, this is greatly appreciated.
I would like to apologies that you feel disappointed with the shelf life of the dipslides that you were supplied, and I apologise for any inconvenience caused.
Before your purchase we had a conversation on our online chat facility where we advised that the standard shelf life for smaller orders of dipslides is 6 months, but that we could send out the newest batch of dipslides to you which would have a 9 months shelf life if 10 or more boxes were purchased at that time.
I’m very sorry if you felt that this was not made clear enough to you, but hope you get the full benefit of the products you ordered.
If there is anything else I can help you with please don’t hesitate to contact me directly.
Posted 2 weeks ago
"The seminar covered a variety of topics with interesting speakers. All relevant to my current role."
"very good allround just waiting for follow up"
"All good, can't complain"
"Great product, quick delivery. Good technical support on how to use"
"This was a well presented, well informed & interesting seminar that answered many questions around water hygiene and specifically expanded on the role of the HSE 7 their involvement in any potential occurrence."
"Hydro X always attend to our issues promptly and efficiently. Service delivery is good and staff always communicate any issues to ourselves. The Account is managed in a professional manner at all times."
"Product works exactly as described. Speaking to their customer services was helpful and informative, and told me which dipslide i needed"
"Booking our course with Hydro-X was easy, and the staff were very friendly. Instructions were clear, and everything was better than expected on the day. Couldn't ask for more"
"Great day out for all the compliance officers for the Manchester college, the reps on the tables kept us updated on all areas we were not sure about, and made us feel very welcome on the day.
To be in the same room as the HSE officers and listening to how they operate on a day to day bases was very interesting and we absorbed a lot of information and had taken that experience away with us to implement on site.. Thank you very much Hydro."
"Well presented seminar providing relevant and up to date information in a user friendly format free of jargon. The presenters were great as well and had the audience engaged, there was also plenty of opportunities to raise questions with Hydro X having table hosts at each table."
"It was a excellent day and the seminar was very well run thank you all"
Thank you for your review.
We are happy you enjoyed our Hydro-X Legionella Seminar. We hope to see you and your colleagues at one of our future seminars.
Posted 1 year ago
is rated 4.62
based on 13