Hydro-X Reviews

Name: Hydro-X
Address: Hydro-X HouseEden PlaceOutgang Lane, Dinnington
Rating: 4.75

4.8 Rating 248 Reviews

96 %

of reviewers recommend Hydro-X

4.8

Based on 248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

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Hydro-X 5 star review on 3rd October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A company which practices extremely risky and dangerous practices risking other peoples lives with driving with no due care and attention. I strongly advise you to stay away as if their driving is anything like their Health & Safety Policy then it's being sidestepped or just absolutely shocking!!! Unless it's about making money then this Company doesn't give 2 hoot's!!!”

Helpful Report

Posted 2 years ago

“Order was sent incomplete, when called promised call back and no one bothered calling us back. We will never ever recommend this company to anyone, the receptionist lis a liar”

Helpful Report

Posted 3 years ago

Good morning Shakeel. I'm sorry you were let down by our courier and your items were not received in good order. I understand that given the choice of replacement items or a refund you have opted for a refund and this has been processed. I can assure you that our staff try their very hardest to provide the latest available information on all shipments, and leave messages when clients are unavailable.

Posted 3 years ago

“You sent me a box of 20 which had been torn across the lid and two masks had been removed. The bag had not been opened and resealed, that would have been obvious. I am convinced that it left your premises in this condition, Never again!”

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Posted 3 years ago

Hi Malcolm, I'm sorry that the items you received were damaged in transit - I can assure you all items leave our warehouse in good order. if you haven't already done so, please contact our support staff at onlinesales@hydro-x.co.uk and a member of our team will help you

Posted 3 years ago

“not received my order yet, and no updates”

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Posted 4 years ago

“I ordered quite an expensive item, and it has been lost in the post, I got a message to say delivery would be made on a certain date and didn't actually receive anything. Since then, I've conoleted a contact us form online and have also called to discuss and have had no support at all. I'm so so disappointed and have been left out of pocket for quite a substantial amount of money.”

Helpful Report

Posted 4 years ago

Hydro-X is rated 4.8 based on 248 reviews