Hydro-X Reviews

Name: Hydro-X
Address: Hydro-X HouseEden PlaceOutgang Lane, Dinnington
Rating: 4.75

4.8 Rating 251 Reviews

96 %

of reviewers recommend Hydro-X

4.8

Based on 251 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

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Hydro-X 5 star review on 3rd October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered from Hydro-X and felt compelled to share how exceptional their customer service was throughout the entire process. From the moment I called to make an enquiry, I was impressed. The team was not only polite and professional but also extremely knowledgeable—they took the time to answer all my questions clearly and patiently, helping me choose the right products for my needs. Placing the order was seamless. The staff ensured everything was processed smoothly and even followed up with updates on dispatch and delivery timelines. It was clear that customer satisfaction was a top priority for them. When my order arrived, it was well-packaged and exactly as described. Everything arrived in perfect condition and on time, which is something I always appreciate. Hydro-X has earned my trust, and I won’t hesitate to shop with them again. It's rare to find a company that combines expertise, efficiency, and genuine customer care so well.”

Helpful Report

Posted 1 week ago

“great service”

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Posted 1 week ago

“Thank you for providing fast and acurate service for all of our orders over the years. Very fast serevice with deliveries being on time and correct every time we order.”

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Posted 1 week ago

“Excellent service and early delivery. Thanks”

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Posted 3 weeks ago

“Easy to use. Parts arrived very quickly. Hassle free tranaction”

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Posted 1 month ago

“Good Customer Service, good product at competative price, always well packaged and fast delivery - couldn't ask for more.”

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Posted 5 months ago

“Easy to access website and always prompt delivery and communications”

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Posted 5 months ago

“Great service and communication”

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Posted 5 months ago

“fantastic service, the products I ordered were exactly as advertised and are very cheap, over extremely satisfied.”

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Posted 6 months ago

“Really helpful staff”

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Posted 6 months ago

“Great product and great service”

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Posted 7 months ago

“Easy find a product online ,good price and fast delivery .Well orgenise company, could use when required .”

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Posted 7 months ago

“Quick and easy every time.”

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Posted 8 months ago

“Fast delivery, good prices, decent quality product although it differs from the image on the website, i would have preferred it without the logo as in the online image, however it does what it's supposed to do, so happy days, the other issue was there was only one set of screws and only one key to open, so one box was missing those, but i have plenty of plugs and screws, the key won't matter as both dispensers are installed next to each other, overall pretty good company to deal with I think, ordering was easy, was kept upto date throughout the process via email, delivery was prompt, will definitely check out Hydro-X the next time I'm looking for soap dispensers and related products. Thanks”

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Posted 9 months ago

“Very helpful and efficient.”

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Posted 9 months ago

“website very easy to use and order details emailed keeping you informed and delivery was prompt no problems at all EXCELLENT”

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Posted 11 months ago

“An oustanding company and communication is very clear. Delivery is superb and the support from the staff is brilliant.”

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Posted 1 year ago

“Great quick service! Good product”

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Posted 1 year ago

“Items in stock. Speedy delivery. Plenty of updates from when items were despatched to delivery. Items delivered in time-frame given.”

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Posted 1 year ago

“As a new customer I found the registration & purchasing process easy. Friendly follow up information.”

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Posted 1 year ago

Hydro-X is rated 4.8 based on 251 reviews