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Hydro-X Reviews

4.7 Rating 230 Reviews

95 %

of reviewers recommend Hydro-X

Company Reviews

Product Reviews

4.7

Based on 230 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

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Hydro-X 5 star review on 21st September 2021

Hydro-X 5 star review on 29th August 2021

Hydro-X 5 star review on 8th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hydro-X are at the very top of the water industry training dynamic. Excellent facilities; superb course materials to take away with you and a dedicated customer focused team on standby to help with any inquiries.”

Posted 2 years ago

“Well packaged great online customer service before hand too”

Posted 2 years ago

“We were very impressed with the service and the quality of the products we received.”

Posted 2 years ago

“Great Product. Very fast delivery. Will order again”

Hydro-X 5 star review on 29th August 2021

Posted 2 years ago

“Quick delivery, easy website layout.”

Posted 2 years ago

“Excellent service and customer support. Discount made available for first purchase. My purchase arrived super quick! ... 2 days later instead of one month later as advised on the delivery information! Excellent!! It was put to use the same day. Excellent product; very good price and accompanied with its calibration certificate.”

Posted 2 years ago

“Quick delivery & good website.. explained it well”

Posted 2 years ago

“Very informative website, with all additional training options should that be necessary. Delivered before promised and items arrived the next day. Great service and clear instruction on use. Thank you Hydro-X”

Posted 2 years ago

“Parcel did not arrive when specified but presumably that is the fault of the deliverers. Otherwise excellent service and value.”

Posted 2 years ago

“Great service Nice product”

Posted 2 years ago

“You sent me a box of 20 which had been torn across the lid and two masks had been removed. The bag had not been opened and resealed, that would have been obvious. I am convinced that it left your premises in this condition, Never again!”

Posted 2 years ago

Hi Malcolm, I'm sorry that the items you received were damaged in transit - I can assure you all items leave our warehouse in good order. if you haven't already done so, please contact our support staff at onlinesales@hydro-x.co.uk and a member of our team will help you

Posted 2 years ago

“Does what it says on the tin.”

Posted 2 years ago

“Great company to deal with. Questions answered promptly, easy payment option and superfast next day delivery”

Posted 2 years ago

“I have used this company for several years. Simple, easy to use website, often very fast delivery. Quick response to any queries. Lost a star as sometimes there is a significant delay, due to incubation etc which is not always communicated after ordering via website.”

Posted 2 years ago

“Professionals! Quality products and deliveries are always correct and on time! I strongly recommend Hydro - X!”

Posted 2 years ago

“Great service”

Posted 2 years ago

“Very good communication, decent delivery and competitive price, I will definitely be using again.”

Posted 2 years ago

“Cannot fault level of service and helpfullness of staff.”

Posted 2 years ago

“Fair price, prompt delivery and the item is what we needed. Very happy using this company.”

Posted 2 years ago

“Good products and reliable delivery service. Highly recommend this company.”

Posted 2 years ago

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Hydro-X is rated 4.7 based on 230 reviews