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Hurleys Reviews

4.5 Rating 5,106 Reviews
89 %
of reviewers recommend Hurleys
4.5
Based on 5,106 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Hurleys Reviews
Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024
Jolene
Hurleys 5 star review on 24th December 2023
Henry
Hurleys 5 star review on 15th October 2023
Rachel
Hurleys 5 star review on 28th June 2023
Kevin
Hurleys 5 star review on 23rd June 2023
Miguel
Hurleys 5 star review on 31st January 2023
Christine
Hurleys 5 star review on 31st January 2023
Christine
22
Anonymous
Anonymous  // 01/01/2019
Good products, efficient service and fast delivery.
Helpful Report
Posted 7 years ago
Excellent from ordering to delivery I had to return a pair of Ugg slippers and there refund policy was top class
Helpful Report
Posted 7 years ago
Where could I possibly begin!!.. let's just say I will NEVER shop at Hurleys again, either on line or in store, especially in store!!.. staff, including managers are totally incompetent. If you have a problem they just want to make excuses & argue. Customer service is appalling. I can't begin to document the amount of things I have been unhappy with, as I am not interested in you putting it right as I really would never use Hurleys again or recommend you to anyone, other than to steer clear. I don't usually leave any reviews, nor do I ever complain. But I felt compelled to let you know what an awful place Hurleys ( Bolton) is to shop!!
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Posted 7 years ago
Author didn't leave any comments.
Helpful Report
Posted 7 years ago
Good communication. Prompt delivery. Product excellent and as described.
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Posted 7 years ago
My order was delivered on time and free of charge to my chosen store. The item I purchased was excellent quality and the customer service in store was of a high standard
Helpful Report
Posted 7 years ago
The bag was brought for my grandson and he loves it. Thankyou
Helpful Report
Posted 7 years ago
Very quick delivery excellent communication
Helpful Report
Posted 7 years ago
Item delivered on time and change of size processed very fast
Helpful Report
Posted 7 years ago
They kept me up to date on progress of my order, even though it was out of stock. Their customer service was great.
Helpful Report
Posted 7 years ago
Goods arrived swiftly, true to size,and the colour perfect.Thank You.
Helpful Report
Posted 7 years ago
Ordering was simple and prompt
Helpful Report
Posted 7 years ago
Item was as advertised and good value. Dispatch was slower than expected but otherwise I was happy with the experience.
Helpful Report
Posted 7 years ago
Great product. Whilst it arrived within the time following dispatch and was dispatched within the timeframe I did feel this was quite a long time. I appreciate it’s a busy time of year but a frequent online purchaser this is longer than most.
Helpful Report
Posted 7 years ago
well they made me happy as my son loves his uggs its the second pair iv bought him there so cosy inside.the customer service is great and deliveries are prompt thank you hurleys
Helpful Report
Posted 7 years ago
Fast delivery. Very good packaging.
Helpful Report
Posted 7 years ago
I ordered a Ted Baker makeup bag. 20% cheaper than anywhere else and arrived within 5 days
Helpful Report
Posted 7 years ago
bought a dress off you for 170 pounds and it had a hole in it, took it back and got a refund. re-ordered the dress which took a week to get, with a lot of phone calls to your offices, when it arrived in store and i came to pick it up it was the same dress with a hole in it. I was disgusted with this service and your staff agreed ! i don't except this from a shop that has these prices, you offered me 20 pounds on a gift card, but the problem is , i will never shop with you again ! so that was pointless.
Helpful Report
Posted 7 years ago
First time I’ve used Hurleys.. Easy to order and delivered on time as promised.. Would use again for sure.
Helpful Report
Posted 7 years ago
The dispatch time was so long that it took near enough two weeks for my order to be delivered to the address
Helpful Report
Posted 7 years ago
Hurleys is rated 4.5 based on 5,106 reviews