Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent selection of products. Bought a Vans t shirt and board shorts for my son along with a beanie. The shorts and beanie were in the sale at amazing prices. Delivery was very quick. Will definitely use again. Thank you.”

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Posted 11 years ago

“I ordered two pairs of shoes, one pair of Uggs and a pair from Ash. The Uggs are great but the Ash shoes were too tight and looked slightly grey on the white toe area. The order form asked mr to return by recorded delivery which was £9.10. I think the shoes were a fantastic price in the sale but would have prefered to spend more on the shoes and had free or cheaper returns costs.”

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Posted 11 years ago

“Very pleased with the item and the service. It was good getting the tracking number for the parcel, more companies should do this. Will use again.”

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Posted 11 years ago

“Great cloths and great service”

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Posted 11 years ago

“A prompt service and helpful customer service staff. I couldn't fault them.”

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Posted 11 years ago

“Two of the items that I ordered did not get delivered. Terrible Service!”

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Posted 11 years ago

“Great product and best price”

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Posted 11 years ago

“Excellent service. Quick postage. Would recommend”

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Posted 11 years ago

“Purchased a gorgeous French Connection dress. It was by far the best price I could find on the net and the service was great too. Very pleased.”

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Posted 11 years ago

“I placed an order fine, couple of days later money went back into my account with no explanation! I presume was out of stock but a curtesy call or e-mail would have been nice!!!!”

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Posted 11 years ago

Hi Verity I have looked into this and see that an email was sent on the 30th to explain that the item was unavailable, I am sorry to hear that you didn't receive it. Apologies for any inconvenience caused Joanne, Hurleys

Posted 11 years ago

“Prompt service.”

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Posted 11 years ago

“It took a bit of time for my order to arrive, but when I emailed querying where my order was, I got a prompt reply telling me due the Hurleys sale they were inundated with orders and it was taking longer than usual to ship out orders. The bag I ordered was lovely, the Ted Baker Tahira Bag, my only grievance it didn't have any feet at the bottom of the bag to protect it, I have since put some on myself. Overall, I got my bag and purse at a good price and am really happy with the service I received. I would definitely recommend Hurleys and will be shopping with them again.”

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Posted 11 years ago

“Sorry not impressed at all with the company. My order was cancelled due to no stock. So I'd got my hopes up & they were dashed”

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Posted 11 years ago

“Site easy to use Just as described Arrived on time & packaged really well Excellent service”

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Posted 11 years ago

“Fast delivery and brilliant quality!”

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Posted 11 years ago

“Easy transaction but when my item arrived they were a size 4.5 when I had ordered a size 4!”

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Posted 11 years ago

Hi Mairie-Louise Thank you for your review This is due to the international conversion used by UGG, please be assured that they are a full UK size Kind Regards, Joanne

Posted 11 years ago

“Was given a full refund to my PayPal account but no reasons why, and no other contact why my order was canceled”

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Posted 11 years ago

Hi Steven I have looked into this and see that an email was sent on the 31st to explain that the item was unavailable, I am sorry to hear that you didn't receive it. Apologies for any inconvenience caused Joanne, Hurleys

Posted 11 years ago

“Good communication when I made a mistake with order, great !! Item I wanted at a brilliant price .”

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Posted 11 years ago

“Excellent! Very happy :)”

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Posted 11 years ago

“Very good company, I first made a phone call & the lady I spoke to was so helpful, then I place my order for two pairs of cream toms which came very quickly within a couple of days, would defiantly buy from this company again. Thank you so much :-)”

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Posted 11 years ago

Hurleys is rated 4.5 based on 5,106 reviews