Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price. Quick delivery. Easy ordering system. Would be 5 star if one of the boots weren't scratched.”

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Posted 10 years ago

“Overall service was good & fast delivery. Although my order was over £65 which should have received free delivery but was charged £3.50, Sent an e-mail to enquire about this & haven't received a reply.”

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Posted 10 years ago

“Delivery was quick, shop assistants very helpfull unfortunately the item was too small, therefore I had to return again staff very helpfull in store for returning, would recommend to anyone, great 1st experience.thumbs up fir Bolton Staff”

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Posted 10 years ago

“I like hurleys clothes I like hurleys soping”

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Posted 10 years ago

“Products were great and received a really good deal on my footwear. Only down side was it was a massive pain to try and get someone else to pick my order up from the store as the staff wouldn't hand my order over even though they had my photo id, proof of purchase and driving license with my address on it. Also not much communication via email about when my order was ready to collect, I work in a clothes shop myself and I know when items are delivered to store customers get an email and text message to say that the item has been order, dispatched and then that it had arrived in store. I had to guess when mine was in store as I didn't receive any messages.”

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Posted 10 years ago

“Ordered a size 5 as had read boots where small made that was a mistake as boots to big and had to return have to wait for a refund to order size 4 as you can't exchange”

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Posted 10 years ago

Hi Sharon Thank you for your feedback. We have reviewed our policy and we now offer an exchange service Kind Regards, Joanne

Posted 10 years ago

“Good service. Quick delivery.”

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Posted 10 years ago

“Excellent service with good communication. Prompt delivery”

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Posted 10 years ago

“had some really nice stuff for my nieces and my partner at great prices but when it comes to me, NO CHANCE. im 6 ft 3" tall and 17 stone and NOTHING fits. all on line shops only cater for the smaller man. you know 5ft 6" and slim. I ordered a plain armarni t-shirt in xxxl after consulting hurleys size guide and it came no-where near fitting! NIKE are the only company that seem to have the right size range. their xl is bigger than armarni's xxxl. so again, great for womens stuff and kids with some great bargains but for a proper bloke after some designer wear.... no chance”

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Posted 10 years ago

“good service and price, but very poor not to have free returns, it cost me £12 to send an item back”

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Posted 10 years ago

“Great price and boots fab ! Fast delivery”

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Posted 10 years ago

“Lovely item can be worn as a day or evening top”

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Posted 10 years ago

“Fast delivery, very pleased the the kids wellies, price is reasonable, thank you very much”

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Posted 10 years ago

“Rang the help phone number to check on sizing. Very courteous and helpful response.Order despatched the following day. Tracking number supplied. Parcel securely wrapped, although the actual Ugg box and tissue paper were less than pristine. As promised, the boots were a perfect fit. Would certainly use Hurleys in the future.”

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Posted 10 years ago

“A prompt service and helpful customer service staff. I couldn't fault them.”

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Posted 10 years ago

“Excellent service. Quick postage. Would recommend”

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Posted 10 years ago

“Easy transaction but when my item arrived they were a size 4.5 when I had ordered a size 4!”

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Posted 10 years ago

Hi Mairie-Louise Thank you for your review This is due to the international conversion used by UGG, please be assured that they are a full UK size Kind Regards, Joanne

Posted 10 years ago

“Very happy. Quick delivery and happy with my lovely white Tom's. Tnx”

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Posted 10 years ago

“Very pleased with shoes and swift delivery disappointed that the 20% offer was on before I received my shoes and would have loved the discount, perhaps a credit voucher for the difference would ensure client loyalty”

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Posted 10 years ago

“Perfect shop, perfect service. Very fast delivery. Some times was i ordered some staff which was out off stock but was in the base to make an order. Later i've been informed and they made me refund for this. I think it's good enough. Thanks.”

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Posted 10 years ago

Hurleys is rated 4.5 based on 5,106 reviews