Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hurleys dealt with my order quickly and efficiently. Unfortunately, I ordered the wrong sized Kensington Uggs ( beautiful boots at a great price ) and needed to return them on a Monday. I then recieved my refund on the Wednesday! Excellent! A good firm to deal with. I would have given five stars except for the fact that the registered return post cost me £10,”

Helpful Report

Posted 11 years ago

“£3.50 for shipping when you are spending £80 stinks. Especially when you return shoes to store, they don't have your size and you have to pay the £3.50 all over again!”

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Posted 11 years ago

“Parcel received and left where I had asked it to be. Thank you.”

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Posted 11 years ago

“helpful staff, polite receptionest, first time bought online(bought from store b4), even got extra 10%off sale price, will do it again”

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Posted 11 years ago

“Shopping experience was easy. the only disappointment I have is with a very 'tarnished' watch box supplied with my Luke watch.”

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Posted 11 years ago

“Well”

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Posted 11 years ago

“A bit slow to send but fast delivery and good quality product at a discounted price! Would recommend.”

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Posted 11 years ago

“If there is a difference with shoe and boots sizes with different manufacturers, these should be clearly stated on your website, so as not to incur substantial waste of your customers money in postage. I paid £18 postal charges, had I have known the position clearly of ugg sizes, I would have ordered a 6 in the first place. I didn't find Hurley's customer services at all helpful, they obviously do not want returned business from their customers.”

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Posted 11 years ago

“Found this site and it was much cheaper for the bag I wanted than others sites... Pleased with purchase and came fairly quick.”

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Posted 11 years ago

“Item arrived very promptly; unfortunately their online despatch status process is not as good. Even the day after delivery it was showing that the item was awaiting payment and not despatched. Bearing in mind the item was paid for at time of ordering via Paypal (Thursday) and extra monies paid to ensure delivery for a Saturday delivery. Confidence was not high and actual delivery on the Saturday was a surprise.”

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Posted 11 years ago

“had a problem with your website so rang your sales line very very helpful young lady who sorted my order out no prob pick up in store was also excellent thanks”

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Posted 11 years ago

“can not give feed back yet because i have not recieved my order yet orderd it tuesday it is friday now hope to have it soon”

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Posted 11 years ago

Hurleys is rated 4.5 based on 5,106 reviews