Login
Start Free Trial Are you a business? Click Here

Hurleys Reviews

4.5 Rating 5,106 Reviews
89 %
of reviewers recommend Hurleys
4.5
Based on 5,106 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Hurleys Reviews
Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024
Jolene
Hurleys 5 star review on 24th December 2023
Henry
Hurleys 5 star review on 15th October 2023
Rachel
Hurleys 5 star review on 28th June 2023
Kevin
Hurleys 5 star review on 23rd June 2023
Miguel
Hurleys 5 star review on 31st January 2023
Christine
Hurleys 5 star review on 31st January 2023
Christine
22
Anonymous
Anonymous  // 01/01/2019
Didn't take long to deliver.
Helpful Report
Posted 10 years ago
Easy to use website, friendly communication. Quick delivery
Helpful Report
Posted 10 years ago
Great price great product and excellent prompt service
Helpful Report
Posted 10 years ago
Goods delivered on time as advised - great !
Helpful Report
Posted 10 years ago
Good service and great choice thx
Helpful Report
Posted 10 years ago
Love my new TOMS sandals love the quick service by Hurley. Will definitely use again.
Helpful Report
Posted 10 years ago
Good service, slow to dispatch compared to other internet retailers however the customer service responses were very quick as was my refund. Unfortunately the dress didn't go down to xs. Thanks anyway
Helpful Report
Posted 10 years ago
Good service, slow to dispatch compared to other internet retailers however the customer responses were very quick as was my refund. Unfortunately the dress didn't go down to xs. Thanks anyway
Helpful Report
Posted 10 years ago
Great service. Did receive wrong size but when checked the size I needed was out of stock so kept the ones delivered as only half a size bigger. Will definitely use Hurleys again ????
Helpful Report
Posted 10 years ago
Initial problems ordering thru website but phone call handled very well and Barbour jacket arrived promptly.
Helpful Report
Posted 10 years ago
Overall service is very good, however I was disappointed that a junior size 6 - adult size really - was squashed into a tiny box that much so that the sandal was not in original shape. I had already purchased the same shoe from another outlet, a size 3 for my younger daughter and the box was the same size. So please Hirleys do not scrimp on size of box as potentially could dance the goods.
Helpful Report
Posted 10 years ago
Great product and prices my only problem was returning my item, I ordered UGG boots and they didn't fit so it cost me £12.00 to return them and when I did get my refund from Hurleys they deducted £2.50 as well for some reason so beware
Helpful Report
Posted 10 years ago
When receiving tracking info happy from there
Helpful Report
Posted 10 years ago
Good great products,just a little annoying that you can return to store with a longer refund time given or you have to pay for you own returns which cost me £7 and that was because the size of the item I bought was very small.
Helpful Report
Posted 10 years ago
Cannot review the item itself as is a xmas present but it arrived on time and was as described.
Helpful Report
Posted 10 years ago
The Ugg Boots I ordered were delivered fast and were exactly as discribed. Thank You
Helpful Report
Posted 10 years ago
Good overall service. Was initial delay (items had gone out of stock) which was not communicated but when I e-mailed the customer services they responded within 24 hours explaining the reason for the delay. Once the items were in stock they were despatched very quickly.
Helpful Report
Posted 10 years ago
I bought a pair of Ugg boots for my daughter for Christmas, she's going to love them! Gorgeous leather boots at a great price. Good service from Hurleys & quick delivery.
Helpful Report
Posted 10 years ago
the online service was great. if im honest the only reason i ordered online was that i wanted to try the boots on with the rest of my outfit and if i'd purchased in the shop i would only have the option of a credit note, whereas the online purchase gave me the option of a refund if they weren't suitable. i had tried the boots in the shop for fit before i purchased them online. Hurleys needs to change its returns policy and id probably spend much more in there, just the thought of only a credit note puts me off spending in there, especially when the purchase is to go with other garments in my wardrobe.
Helpful Report
Posted 10 years ago
Very pleased with the UGG slippers and the general communication from Hurleys. Just found the posting of the items a little long over 3 days in fact! But all in all, I'm happy with the transaction.
Helpful Report
Posted 10 years ago
Hurleys is rated 4.5 based on 5,106 reviews