Humax Direct Reviews

Name: Humax Direct
Rating: 4.09

4.1 Rating 317 Reviews

78 %

of reviewers recommend Humax Direct

4.1

Based on 317 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

Humax Direct 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed. Wanted to record/watch up to 5 progs, otherwise happy with our existing Humax Freeview box. This one:- *has no programme info in the guide so we have no idea of content, * the guide is hard to read over moving programme screen (much better with small pic in top r/hand corner and blue background * we preferred a list of recorded progs which were easy to read then play or delete, Now there are icons with irrelevant pictures and fairly small print titles. * if we pause a prog which is also recording, then it cuts off before the end and we have to find the recording and watch the end of the programme, usually just at the climax of the drama. Apart from the 5 prog facility we would put this in the bin and use our old box. As I said, so disappointed in our Christmas treat to ourselves. Why, o why did you change so many good features?”

Helpful Report

Posted 7 years ago

“I had sent E-mails to Humax ( BEFORE ) I bought a new box from them letting them know what I needed received NO ANS a friend came over and helped me order a new one BUT when I received it it sat for 3 days waiting for a friend help me set all up after hooking it up we found out it does NOT let me transfer to hard drives nor read my hard drives I sent Humax a question asking about it can I or can't I transfer a few days later I received saying no you can NOT transfer on this type of model I asked anything we can do for me WELL less than 30 days and they said no you are stuck with it sorry out side of 14 days by a few days but I was asking before that so no I am not happy with the service I have received from them and very unhappy with the product if there were any other make so I would never have to deal with them again I would be very happy poor policy HUMAX they do NOT care about the people just Their profits all they care about is MONEY not the custermer and yes I have all my E-mails to and from them JIM m18wheeler@juno.com”

Helpful Report

Posted 7 years ago

“It's my fault (well my auto text tbh) that the incorrect postcode was submitted with my order. I called as soon as I realised but nobody would own the problem and I just got stuck in telephone ping pong with human and dpd. All I got was fobbed off by Humax staff. Very disappointing experience. Anyway my next day delivery took over a week.”

Helpful Report

Posted 7 years ago

Humax Direct is rated 4.1 based on 317 reviews