Humax Direct Reviews

Name: Humax Direct
Address: The Mille, 1000 Great West Road, Brentford, The Mille, 1000 Great West Road, Brentford, United Kingdom
Rating: 4.09

4.1 Rating 317 Reviews

78 %

of reviewers recommend Humax Direct

4.1

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

Humax Direct 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Humax digital quick delivery even if product bought should not have been released without more testing.”

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Posted 4 years ago

“Navigating program guide slow and cumbersome especially changing day and navigating between past programmes and future programmes. It is not explained in the manual which is itself poor. Changing channel is slow, up to 5 seconds!!! When you pause the display remains on the screen impeding viewing. You can't play current BBC programs from the start in iPlayer only watch live. Using the remote to navigate the various features and menus is cumbersome and not easy for the less techy users. The recording of up to 4 programmes at once and playback is excellent.”

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Posted 4 years ago

“The one I purchased earlier was far easier to control. Find the new one too complicated to use.”

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Posted 5 years ago

“Had a problem with returning item which was dealt with after a few emails. I am very pleased with products but not so sure about comunication”

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Posted 6 years ago

“Unfortunately my very old phone will not accept the Humax Eye. It is on my Christmas shopping list, ask me in January. Colin pinks”

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Posted 6 years ago

“low score as we have had to call back with the box submitting no sound. Sound returned after restarting box and leaving customer to try?”

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Posted 7 years ago

“most things are possible - very flexible”

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Posted 7 years ago

“"Tell us how Humax Digital made you happy." What sort of question is that. It didn't make me happy, it just let me purchase a product. OK, nothing exciting.”

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Posted 7 years ago

“Did not , slow delivery, support poor.”

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Posted 7 years ago

“good, fast, clear”

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Posted 8 years ago

“had the box a few weeks still trying to get it to work properly keeps freezing”

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Posted 8 years ago

“by recording several channels @ the same time”

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Posted 8 years ago

“I love the pause, rewind, fast forward, record facilities.”

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Posted 8 years ago

“Replacement Humax remote control delivered promptly by you and working correctly. However, we feel that the original remote control should have functioned properly for a much longer period than three years. We haven't experienced such a failure before in a Humax or any other make.”

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Posted 8 years ago

“too many updates and customers finding it difficult to use the machine. it does not to the update automatically and keeps freezing.”

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Posted 8 years ago

“Very helpful Customer Services.”

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Posted 8 years ago

“We did find the format different from our old Humax and quite confusing compared to the old one.The instructions were not user friendly,so it has been a matter of trial and error.The lettering ,grey,white on black background is difficult to read.I think we are getting more used to it now”

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Posted 8 years ago

“They get it mostly right most of the time. Tend not to accept criticism of their products.”

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Posted 8 years ago

“Once we received a working box it was easy to set up and we haven't looked back. The first box didn't work but was replaced within two days by a new box free and return post taken care of. An excellent experience.”

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Posted 8 years ago

“Despatched on time, collected promptly.”

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Posted 8 years ago

Humax Direct is rated 4.1 based on 317 reviews