Humax Direct Reviews

Name: Humax Direct
Address: The Mille, 1000 Great West Road, Brentford, The Mille, 1000 Great West Road, Brentford, United Kingdom
Rating: 4.09

4.1 Rating 317 Reviews

78 %

of reviewers recommend Humax Direct

4.1

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

Humax Direct 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

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“It does the job!”

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Posted 2 years ago

“Very pleased up to now with product, straight forward to install been using for a couple of weeks without any issues”

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Posted 2 years ago

“i already have the model and purchased for my daughter she is very pleased with it”

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Posted 2 years ago

“My experience with the service department was excellent!”

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Posted 2 years ago

“Excellent unit with much better menus and speed of search. Really like the ability to get recordings on tablet and phone anywhere in my home.”

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Posted 3 years ago

“Not had a good experience, No one seems to know what they are doing. They have no idea what is wrong with your box and won't take it back and refund you”

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Posted 3 years ago

“Very good price, the product is easy to set up, with a comprehensive media selection of all you require & more on freeview.”

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Posted 3 years ago

“Excellent price, product and service.”

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Posted 3 years ago

“Nice little machine that does it all and does it well Steve Price”

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Posted 3 years ago

“Humax digital quick delivery even if product bought should not have been released without more testing.”

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Posted 4 years ago

“My HDR had problems right from the start. Contact was made to Humax and suggestions were made. None were successful. I am waiting for a replacement.”

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Posted 4 years ago

“Navigating program guide slow and cumbersome especially changing day and navigating between past programmes and future programmes. It is not explained in the manual which is itself poor. Changing channel is slow, up to 5 seconds!!! When you pause the display remains on the screen impeding viewing. You can't play current BBC programs from the start in iPlayer only watch live. Using the remote to navigate the various features and menus is cumbersome and not easy for the less techy users. The recording of up to 4 programmes at once and playback is excellent.”

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Posted 4 years ago

“I bought an FVP-5000T after my HDR-FOX T2 died. The product is, in a word, rubbish. It has much less functionality than the HDR-FOX T2, and what it does do, it does badly in comparison. I contacted customer support who were only able to confirm that the functions I wanted were not there. I finally said that I was so disappointed that I would like to return the FVP-5000T. Since then, my emails are being ignored, and I have had no response to confirm whether or not I can return it. In summary, I am very surprised that Humax have produced such a poor product in comparison to the HDR-FOX T2, and even more so that a company with the reputation of Humax do not seem to care. Whether or not I can eventually return this recorder, I will not be using it, and I am looking at alternatives. I will definitely not be buying another Humax!”

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Posted 4 years ago

“Can't easily find how to troubleshoot dead box.”

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Posted 4 years ago

“I bought a FVP 5000 T and would not recommend this product. To start with it’s difficult to see the red or blue light to see if the set is on. It is extremely slow In general. The search options are extremely disappointing......I am extremely disappointing and would not recommend Humax and will not be purchasing Any product of theirs in the future.”

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Posted 4 years ago

“The one I purchased earlier was far easier to control. Find the new one too complicated to use.”

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Posted 4 years ago

“Great and brill”

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Posted 4 years ago

“we have purchased Humax machines for more than 10yrs, and recommended them to our friends. Usually these machines are wonderful bits of kit.....”

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Posted 4 years ago

“Very happy with the order and the way it was dispatched to me”

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Posted 4 years ago

“Humax customer services will do anything to avoid the responsibility of replacing a faulty item that is within their guarantee period. The item is 1,5 years old and was supplied after the original was destroyed by a direct lightning strike. Now the RF output is not working and Humax are insisting that my insurance company own the guarantee and are responsible for making any claim. As you can imagine I have no chance that this will happen and Humax know this.”

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Posted 5 years ago

Humax Direct is rated 4.1 based on 317 reviews