HUH. Store Reviews

Name: HUH. Store
Rating: 4.18

4.2 Rating 3,824 Reviews

83 %

of reviewers recommend HUH. Store

4.2

Based on 3,824 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good photos and product descriptions on the website. Could do with offering a Collect in Store option.”

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Posted 7 years ago

“Arrived quickly, great quality, really pleased”

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Posted 7 years ago

“gave me 15% off”

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Posted 7 years ago

“Happy with the order. Fairly quick delivery”

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Posted 7 years ago

“Great place to find gifts for my husband”

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Posted 7 years ago

“Quick delivery, however the product information wasn't quite right. I checked the lable of this coat the the wool content is less than described on site. Thanks.”

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Posted 7 years ago

“Good garments, good prices.”

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Posted 7 years ago

“Great price for the Carhart jacket that I purchased & came promomtly. Ps remember to add your company name in the your reviews.co.uk profile... currently says "sincerely [Company Name]" at the end of your email”

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Posted 7 years ago

“Very decent pricing”

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Posted 7 years ago

“Nice collection of homeware.”

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Posted 7 years ago

“UPDATE: After sending another e-mail, I've received an acknowledgment that they've checked all the other vases and agreed that they all look different than the picture provided on the website (i.e.: no black glazing on the base of the vase). They've since quickly refunded my purchase for the vase, including the cost of the shipping return. ----------------- Made multiple purchases, all was good, however one vase was extremely bad. The website said "Each piece is unique and therefore the pattern will vary from vase to vase". However, the vase that I received looked nothing remotely like the picture on the website or even like the picture sticker on the box the vase came in. The vase supposed to come with black glazing on the bottom half of it. The vase that I received had no black glazing at all (all bronze). After raising the concern with HUH store, HUH store refuses to cover the return post. Even though I've sent a picture that clearly shows how the vase looks nothing like website image that I was led to believe I was purchasing. I certainly didn't appreciate being taken for a fool when the reply e-mail referred back to the website description of how "Each piece is unique and therefore the pattern will vary from vase to vase". Variance is one thing, but "consistency" is another. If a product would have a very high varying degree within the same line, then I recommend taking more than one picture for the website so customers can gauge how big of variance exist in a line of product.”

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Posted 7 years ago

“Good products. Free delivery which is great, and was quick as well.”

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Posted 7 years ago

“Great prices and quick delivery!”

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Posted 7 years ago

“Everything smooth, no problemo.”

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Posted 7 years ago

“Ordered a t shirt was a good price and used the free delivery and it came in 2 days cant go wrong really.”

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Posted 7 years ago

“lovely items, good sale price”

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Posted 7 years ago

“Good range of clothes also good discounts.”

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Posted 7 years ago

“Paid £6.95 for signed for next day delivery but the item was posted out simple first class. Requested a refund of the difference between the two types of postage however did not even receive a reply. Shocking customer service and a rip off. They have redeemed themselves and refunded my postage - many thanks and now my faith in the company and their customer service has been restored. Thank you.”

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Posted 7 years ago

Hi, Thanks for your feedback. I've had a look at your order and can see you received the item within the specified timeframe and we have already refunded you for the difference in postage price. I checked the item you ordered and it seems it's the best price available compared with competitors. Is there anything else I can help with? Thanks, Jack

Posted 7 years ago

“My t-shirt came 2 days after I placed my order”

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Posted 7 years ago

“Great hat and liked the 10% off first order. Just a bit slow with the postage it arrived in 5 days not 2-3”

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Posted 7 years ago

HUH. Store is rated 4.2 based on 3,824 reviews