innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,900 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,900 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

Write Your review

Tell us how innergy Group Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company”

Helpful Report

(Goole) - Posted 3 months ago

Hi Lisa, Thank you for your review and the amazing 5 star rating. We're so pleased that we were able to help with your LPG supply. All the best, The innergy Team

Posted 2 months ago

“Good driver, very polite”

Helpful Report

(Goole) - Posted 3 months ago

Hi David, Thank you for your feedback, we're so pleased that our driver was able to help with your bottled gas delivery. All the best, The innergy Team

Posted 2 months ago

“Always friendly. Prompt deliveries”

Helpful Report

(Goole) - Posted 3 months ago

Hi Richard, Thank you for your feedback and rating our service an amazing 5 stars! We're so pleased that our friendly team are able to get your bottled gas delivered promptly. All the best, The innergy Team

Posted 2 months ago

“When I ring to order some more gas A charming chap who answers the phone in York is extremely helpful and efficient and the delivery man also!! So thanks!!”

Helpful Report

(York) - Posted 3 months ago

Hi Mrs Dodgson, Thank you for taking the time to review innergy and the service our York depot provides you with. We're so pleased our friendly team are able to help throughout your ordering and delivery process. All the best, The innergy Team

Posted 2 months ago

“put orders through very often and always deal with beth, the service is great and beth is always kind and patient with our branches :) makes our jobs easier !”

Helpful Report

(Leeds) - Posted 3 months ago

Hi, Thank you for taking the time to review innergy and in particular, the service Beth provides you with. We're so pleased that Beth has been able to assist you and your other branches with their LPG orders and deliveries. Thank you for choosing innergy as your trusted supplier and we look forward to continuing to work with you. All the best, The innergy Team

Posted 2 months ago

“Dave is a great delivery driver, friendly, efficient, helpful and always has a smile on his face”

Helpful Report

(Goole) - Posted 3 months ago

Hi Sally, Thank you for taking the time to review the service that Dave, our driver, has provided you with. We're so pleased to hear that your LPG deliveries are efficient and our driver is always on hand to help with a smile on his face! All the best, The innergy Team

Posted 2 months ago

“Excellent service”

Helpful Report

(Goole) - Posted 3 months ago

Hi, Thank you for the amazing 5 star rating. We're so pleased you have received excellent service. All the best, The innergy Team

Posted 2 months ago

“Always nice and friendly”

Helpful Report

(Goole) - Posted 3 months ago

Hi Martin, Thank you for your feedback. It's great to hear that our friendly team are able to help get you the gas when you need it. All the best, The innergy Team

Posted 2 months ago

“Good lad to talk to and always reliable”

Helpful Report

(Goole) - Posted 3 months ago

Hi Ian, Thank you for reviewing innergy and the service our driver, Dave, has provided you with. We're super happy to hear that deliveries are always reliable and look forward to continuing to work with you. All the best, The innergy Team

Posted 2 months ago

“I am very plleased with the friendly and consistent professinal andefficient way they deal sith zny situation”

Helpful Report

(York) - Posted 3 months ago

Hi Alan, Thank you for taking the time to review innergy, your feedback is truly appreciated. We're really pleased that our friendly team are able to help with your bottled gas supply. We look forward to continuing to work with and support you. All the best, The innergy Team

Posted 2 months ago

“Great service, great price and very nice people to do business with.”

Helpful Report

(York) - Posted 3 months ago

Hi, Thank you for taking the time to review innergy. It's brilliant to hear that our LPG prices remain competitive whilst also offering a high level service. Thank you for your feedback and we truly look forward to continuing to work with you. All the best, The Innergy Team

Posted 2 months ago

“Excellent friendly service. Well recommended”

Helpful Report

(Goole) - Posted 3 months ago

Hi Gary, Thank you for your feedback and 5 star rating. We're pleased to hear that innergy were able to help with your LPG order and that you recommend our services! All the best, The innergy Team

Posted 2 months ago

“Excellent service, friendly staff, very helpful”

Helpful Report

(Goole) - Posted 3 months ago

Hi, Thank you for your review, we really appreciate it and the amazing 5 star rating! We're s pleased our friendly team were able to help you with your bottled gas order. All the best, The innergy Team

Posted 2 months ago

“I am very pleased with the service”

Helpful Report

(Manchester) - Posted 3 months ago

Hi Mrs Woolery, Thank you for your feedback, we are delighted to hear that the service from our depot has been 5 stars! All the best, The innergy Team

Posted 2 months ago

“Most enjoyable interaction with Clare and Sam”

Helpful Report

(Leeds) - Posted 3 months ago

Hi Ian, Thank you for taking the time to review innergy and your experience visiting our Leeds depot. We're so pleased that your visit was enjoyable, whilst getting the advice and LPG products you need. All the best, The innergy Team

Posted 2 months ago

“We completely ran out of bottle in January. I contacted Innergy, who are over 40 miles away from us. Within 48 hours we had 2 large bottles and were up and running again. Thank you!”

Helpful Report

(York) - Posted 3 months ago

Hi Brian, Thank you for taking the time to review Innergy and the service we have provided you with. We absolutely do not want to leave our customers out in the cold, and we're so pleased that we were able to get two large bottles out to you within 48 hours and have you back up and running so quickly. We understand how important bottled gas is for our customers, especially during the winter months, and we’re delighted that we could help when you needed us most. All the best, The Innergy Team

Posted 2 months ago

“Always get excellent service from the Dukinfield Depot. I call in person to exchange my bottles and it's always done very efficiently and pleasantly. The replacement bottles are always nice and clean for putting in my vehicle.”

Helpful Report

(Manchester) - Posted 3 months ago

Hi Mr Woodcock, Thank you for reviewing our Hyde depot and sharing your positive experience with us. We're really pleased that your LPG collections are dealt with efficiently by our pleasant team and that our depot takes care to make sure the cylinder is clean as to not dirty your vehicle! All the best, The innnergy Team

Posted 2 months ago

“Always very friendly efficient service, Derek and the Knottingley branch always go out their way to help you where they can.”

Helpful Report

(Knottingley) - Posted 3 months ago

Hi, Thank you for reviewing innergy and the service we have provided you with. We're so pleased to hear that Derek and his team in the Knottingley branch have provided 5 star service and that your orders for beverage gases are always efficient! All the best, The innergy Team

Posted 2 months ago

“I have dealt with innergy for around 8 years. They have always been very reliable and prompt, and professional. I would highly recommend them. Excellent service.”

Helpful Report

(Leeds) - Posted 3 months ago

Hi Mrs Tree, Thank you for your review, we really appreciate your feedback. We're so pleased to hear that throughout the 8 years that we have supplied you with LPG for your home that we have maintained reliable and prompt supply. We thank you for your support over the years and we look forward to continuing to work with you. All the best, The innergy Team

Posted 2 months ago

“I bought one gas bottle for a B&B I was staying at. It wasn’t so easy, took several days, and then I received a repeat bill because they hadn’t acknowledged my payment. Quite a bother.”

Helpful Report

(Manchester) - Posted 3 months ago

Hi, Thank you for taking the time to leave a review. We’re sorry to hear that your experience was not as straightforward as expected. We always aim to make our ordering and delivery process as simple and efficient as possible. Having reviewed your order, we understand there was some confusion regarding the invoice issued. Our system generates an invoice automatically once the job is closed, and this acts as a receipt rather than a request for payment. Our accounts team clarified this by email at the time, and we apologise for any misunderstanding caused. With regard to delivery, your order was completed outside of our usual delivery timeframe, due to driver illness at the time. We could have communicated this better and we’re sorry that on this occasion it took longer than anticipated. We value all feedback, as it helps us continue to improve our service, and we appreciate you bringing this to our attention. All the best, The innergy Team

Posted 3 months ago

innergy Group Ltd is rated 4.9 based on 2,900 reviews