innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,717 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,717 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, used Innergy a couple of times now - their site, product range, service and delivery are fantastic.”

Helpful Report

(York) - Posted 6 months ago

Hi Andrew, Thank you for taking the time to review innergy and the service we have provided you with. We're so pleased that you continually use our website to place your orders. We look forward to servicing you again! All the best, The innergy Team

Posted 5 months ago

“Fab service from Dave & Gary @ Goole”

Helpful Report

(Goole) - Posted 6 months ago

Hi Fiona , Thank you for leaving a review of the service both Dave and Gary provided you with at our Goole depot. All the best, The innergy team

Posted 5 months ago

“Really nice Guy, Really helpful. Offers great service”

Helpful Report

(Goole) - Posted 7 months ago

Hi Lesley, Thank you for taking the time to review innergy and the service our delivery driver has provided you with. We're really pleased that you have received 5 star service! All the best, The innergy Team

Posted 7 months ago

“Fantastic customer service before delivery, during and afterwards. Highly recommend.”

Helpful Report

(York) - Posted 7 months ago

Thank you for your thoughtful feedback! We’re so glad we could meet your expectations. Our team is dedicated to delivering dependable, high-quality service every time. – The Innergy Group Team

Posted 7 months ago

“Great prices and excellent customer service.”

Helpful Report

(Knottingley) - Posted 7 months ago

Thank you! We’re glad you had a great experience. – The Innergy Group Team

Posted 7 months ago

“very good driver, was patient with me, as I was late. Hooked my bottles up.. Perfect”

Helpful Report

(Goole) - Posted 7 months ago

Thank you for your support—it means a lot! – The Innergy Group Team

Posted 7 months ago

“10/10 thank you.”

Helpful Report

Posted 7 months ago

Thank you! We really appreciate your feedback. – The Innergy Group Team

Posted 7 months ago

“Dave is really polite and helpful, Dave is also hands on when delivering our gas and just gets on with it when we are too busy to help him without any complaints”

Helpful Report

(Goole) - Posted 7 months ago

Thank you so much for your lovely review! We’re thrilled to hear that Dave made such a positive impression. He’s a valued member of our team, and we’ll be sure to pass your kind words on to him. – The Innergy Group Team

Posted 7 months ago

“Very efficient and courteous service”

Helpful Report

(Manchester) - Posted 7 months ago

Thank you for choosing Innergy—we look forward to seeing you again! – The Innergy Group Team

Posted 7 months ago

“Delivery man Andy has been brilliant in helping out when coming across a leaking 'pigtail' pipe. He replaced it with another used one. Thank you Andy.”

Helpful Report

(York) - Posted 7 months ago

Thank you! We’re so glad Andy was able to help—he’ll be thrilled to hear this! – The Innergy Group Team

Posted 7 months ago

“Great service very helpful and friendly always a pleasure 👌”

Helpful Report

(Leeds) - Posted 7 months ago

Thank you for your continued support and trust in Innergy Group Ltd. We look forward to serving you again. – The Innergy Group Team

Posted 7 months ago

“Fantastic and helpful, Five stars and very good prices! Clare was great!”

Helpful Report

(Leeds) - Posted 7 months ago

Thank you for your positive review and for highlighting Clare's great work. We're proud to have team members like her representing Innergy, and your feedback reinforces the high standard we aim for. The Innergy Group Team

Posted 7 months ago

“Each time I need to order some more gas I am greeted by a friendly voice and it arrives within 48hours so I am happy to order via Innergy .”

Helpful Report

(Goole) - Posted 7 months ago

Thank you so much for your kind words! We’re really happy to hear that our team always greets you with a friendly voice and that your deliveries arrive promptly. It means a lot to know you’re happy ordering with Innergy. All the best, The Innergy Team

Posted 7 months ago

“Great service”

Helpful Report

(Leeds) - Posted 7 months ago

Thank you! We really appreciate your feedback. – The Innergy Group Team

Posted 7 months ago

“Very friendly staff and very helpful”

Helpful Report

(Manchester) - Posted 7 months ago

Thank you! We're so glad our friendly team makes ordering easy. We really appreciate your support! All the best, The Innergy Team

Posted 7 months ago

“We only use Innergy for gas cylinders for the cooker but they always deliver promptly and will install for us so that service is very good. However, the fittings on the tanks are getting old and although still in good condition it was decided to replace them. Easier said than done we have been waiting for 8 or 9 months and still no replacement in spite of checking with them.”

Helpful Report

(York) - Posted 7 months ago

Hi Mrs Webster, Thank you for your feedback and for choosing Innergy for your gas cylinder needs. We're glad to hear you’ve been happy with our service. We also want to sincerely apologise for the delay in replacing the fittings. We're pleased to let you know that we’ve since spoken with you directly and have sourced the part you need. We appreciate your patience and the opportunity to make things right. All the best, The innergy Team

Posted 7 months ago

“Full of empty promises.”

Helpful Report

(Goole) - Posted 7 months ago

Hi Dave, Thank you for taking the time to share your feedback. We’re truly sorry to hear that you’re feeling disappointed, and we understand how frustrating that can be. Our team has made every effort to address your concerns and find a resolution, including several conversations to understand and support your needs. While we regret that you're still dissatisfied, we believe we’ve done all we can in this instance. If there’s anything more we can do, please don’t hesitate to let us know and we’d be happy to help. Kind Regards, The innergy Team

Posted 7 months ago

“Fantastic service with great drivers that are always helpful, a really great team from telephone ordering right through to delivery.”

Helpful Report

(Goole) - Posted 7 months ago

Thank you so much for the wonderful feedback! We’re really glad to hear that our drivers and office team have made your experience a positive one from start to finish! All the best, The Innergy Team

Posted 7 months ago

“Very efficient and friendly”

Helpful Report

(York) - Posted 7 months ago

So happy to hear that—thanks for the lovely review! – The Innergy Team

Posted 7 months ago

“Efficient and prompt service”

Helpful Report

(York) - Posted 7 months ago

Thank you! We’re glad you had a great experience. – The Innergy Group Team

Posted 7 months ago

innergy Group Ltd is rated 4.9 based on 2,717 reviews