Eibach Shop Reviews

Name: Eibach Shop
Address: 40, Huxley Close, Wellingborough, 40, Huxley Close, Wellingborough, United Kingdom
Rating: 3.98

4.0 Rating 248 Reviews

71 %

of reviewers recommend Eibach Shop

Company Reviews

Metrics

Info

4.0

Based on 248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

1604212140

Email:

sales@eibachshop.co.uk

Location:

40, Huxley Close, Wellingborough,
40, Huxley Close, Wellingborough
United Kingdom
NN8 6AB

Write Your review

Tell us how Eibach Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Eibach Shop 5 star review on 23rd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose to purchase my replacement springs from the Eibach shop as the site professed to have the items in stock. The following day I had a lovely email informing me that the springs were not indeed in stock but "should" be delivered sometime in July. Still they took my money, so there's that...”

Helpful Report

Posted 4 years ago

Hey! Thanks for your email, I am sorry your items were not in stock We try to keep the site updated as much as possible it is unfortunate that in this case we had a mistake. I can see your order is set to a high priority on our system and confident it will be produced soon. Eibach products are worth waiting for they do improve the car significantly. If there is anything you want to know or if you want an update about your please feel free to get in contact with ourselves for an update. Best Regards

Posted 4 years ago

“Great customer service, incredibly helpful and quick response times. Springs came really quickly! The car sits so much nicer now, handles better as well! Top photo is before and second is now!! Super happy.”

Eibach Shop 5 star review on 14th May 2021

Helpful Report

Posted 4 years ago

“Great service on the phone by Emily”

Helpful Report

Posted 4 years ago

Hey! Thanks for the Review I am sure Emily will be happy to hear. Thanks for using Eibach Shop

Posted 4 years ago

“Using the Eibach shop for some 15mm wheel spacers for my Focus RS was an easy process, however, I wasn't offered a choice of colours so assumed only the plain aluminium ones were available for my car. If I had been offered the choice I would have preferred black to go with my black wheels. The spacers appear to be of good quality materials and well made and they were easy to fit. The car benefits from the wider track as the wheels now fill the wheel arch. The standard Ford locking wheel nut DOES still fit so no need to buy longer ones.”

Helpful Report

Posted 4 years ago

“Spot on delivered quickly”

Helpful Report

Posted 4 years ago

“Website is good and easy to find correct parts but these have STILL not arrived. An email the day after purchase warned me that the parts may take 7 days but we are just past that now.”

Helpful Report

Posted 4 years ago

“I preferred to speak about my requirements rather than order on line. The sales person I spoke to was very informed and gave me every confidence that the parts I needed would ne correctly assignment to me. The parts arrived really quickly. Excellent product and excellent service to match”

Helpful Report

Posted 4 years ago

“Item was listed as 'in stock but wasn't. Took payment anyway, then advised that item would have to be shipped in from Germany and wait time was two weeks. Raised with customer services who's response was basically 'tough'.”

Helpful Report

Posted 4 years ago

“Super easy to purchase springs for my car, and fitted a treat. Car looks and drives amazing and still have the comfort of the bmw”

Eibach Shop 5 star review on 4th April 2021

Helpful Report

Posted 4 years ago

“The web site shows items as in stock, when they not actually available from stock. Three weeks delivery for Germany is the best I can hope for, I was going to order the anti roll bar kit but will not be bothering now, probably go with Whiteline.”

Helpful Report

Posted 4 years ago

“After a few emails back and forth about price matching. Decided to place an order because another company had none in stock. So ordered a set of Pro spring from website on the 23rd of March because it said they were in stock, only to get an email on the 24th to say Pro springs weren't in stock and could be week commencing the 5th of April before they would be sent out to me. We are in the 21st century and it's can't be hard to know your stock!”

Helpful Report

Posted 4 years ago

“A great source of information prior to purchase and fantastic after care, when I had a few additional questions. Superb throughout 👍”

Helpful Report

Posted 4 years ago

Thankyou for sharing your thoughts on Eibach Shop! It is means a lot to hear your thoughts and experience with Eibach products or our store!

Posted 4 years ago

“Bought for my sons ranger, initially thought rather expensive an then they arrived, clearly a significant piece of engineering”

Helpful Report

Posted 4 years ago

Thankyou for sharing your thoughts on Eibach Shop! It is means a lot to hear your thoughts and experience with Eibach products or our store!

Posted 4 years ago

“I have not yet received my order, it has not yet been sent although the springs were marked available when ordering.”

Helpful Report

Posted 4 years ago

“Lady on the phone was very competent and helpful, she knew exactly what was needed and got the right part sent out in great time”

Helpful Report

Posted 4 years ago

“Good quality parts. But my order was a big fix. After a conversation on the phone to the sales department, i had to pay over £100 to get the part i actually wanted to me ontime.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. we feel the review is a little harsh, As you purchased a single replacement bar as a spare part on our site, we contacted you to check you wanted this and then you changed to the full kit. I understand this can be frustrating if the title of the product was miss-understood.

Posted 4 years ago

“Ordered a set of springs was told that they will be dispatched on the same day, however no tracking info was received. Contacted Eibach was told they have been sent, waited still no tracking or springs. Contacted Eibach again, now I was told they are out of stock and I need to wait as they are back order could be 2/3 weeks. Not really great start....”

Helpful Report

Posted 4 years ago

Good Morning, Thanks for the review do you have your order number at all? I would like to be able to look into this for you? if it is a 2-3 weeks this sounds like it is coming from Eibach Germany stock which we do get over ASAP

Posted 4 years ago

“Paid extra for delivery amd received the next day, springs are awesome my car looks 100 times better but still just as comfy as the standard springs”

Helpful Report

Posted 4 years ago

Hey! Thanks for the review :)

Posted 4 years ago

“Product advertised and sold online, payment processed, shipping date given then told its discontinued. Normal businesses don't advertise or sell or process payments or give shipping dates and then tell customers stock is discontinued.”

Helpful Report

Posted 4 years ago

Hey, Thanks for the review I am sorry this happened to you, Eibach keep there catalogue updated as much as possible but on occasion we do miss some products that may be discontinued or back ordered.

Posted 4 years ago

“Supersnabb leverans och trevligt bemötande!!”

Helpful Report

Posted 4 years ago

Eibach Shop is rated 4.0 based on 248 reviews