Eibach Shop Reviews

Name: Eibach Shop
Address: 40, Huxley Close, Wellingborough, 40, Huxley Close, Wellingborough, United Kingdom
Rating: 3.93

3.9 Rating 232 Reviews

69 %

of reviewers recommend Eibach Shop

Company Reviews

Metrics

Info

3.9

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

1604212140

Email:

sales@eibachshop.co.uk

Location:

40, Huxley Close, Wellingborough,
40, Huxley Close, Wellingborough
United Kingdom
NN8 6AB

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Eibach Shop 5 star review on 23rd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a set of springs was told that they will be dispatched on the same day, however no tracking info was received. Contacted Eibach was told they have been sent, waited still no tracking or springs. Contacted Eibach again, now I was told they are out of stock and I need to wait as they are back order could be 2/3 weeks. Not really great start....”

Helpful Report

Posted 4 years ago

Good Morning, Thanks for the review do you have your order number at all? I would like to be able to look into this for you? if it is a 2-3 weeks this sounds like it is coming from Eibach Germany stock which we do get over ASAP

Posted 4 years ago

“Paid extra for delivery amd received the next day, springs are awesome my car looks 100 times better but still just as comfy as the standard springs”

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Posted 4 years ago

Hey! Thanks for the review :)

Posted 4 years ago

“Product advertised and sold online, payment processed, shipping date given then told its discontinued. Normal businesses don't advertise or sell or process payments or give shipping dates and then tell customers stock is discontinued.”

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Posted 4 years ago

Hey, Thanks for the review I am sorry this happened to you, Eibach keep there catalogue updated as much as possible but on occasion we do miss some products that may be discontinued or back ordered.

Posted 4 years ago

“Supersnabb leverans och trevligt bemötande!!”

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Posted 4 years ago

“Well happy thank u very fast delivery”

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Posted 4 years ago

“Great process purchasing the springs. Every where else was quoting 6 weeks lead time. Eibach shop dispatched it same day and it arrived the following morning.”

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Posted 4 years ago

“Very useful website fantastic items and super fast delivery Couldn’t ask for more Maybe a discount in the future Thank you”

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Posted 4 years ago

“After a small hiccup with the initial order the order was with me in just over 24hr, would happily use again !”

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Posted 4 years ago

“Can't write a review when I haven't received my order, and had no communication either of its whereabouts!!”

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Posted 4 years ago

“Cant say anything about product quality as I still haven't received my order. The reason being because they put their contact info on the shipping information so I wasn't receiving emails from DPD which delayed my order by another week as the order was held by customs due to brexit until I paid customs fees and import tax but I didn't know it was being held as I wasn't receiving emails and I only found out it was being held by customs because I emailed eibach asking wheres my order as I haven't even gotten an "order dispatched" email. They emailed back quickly (within an hour) saying my order was in my country and due to be delivered by end of week then emailed me again forwarding an Email from DPD which was an email stating "final reminder to pay customs fees" so I paid it and wasn't too bothered yet but then the order was due to be delivered today (2 weeks after I initially ordered) but of course the contact details were wrong and probably used their own number and because of this DPD said they couldn't contact me and because of that they said I missed delivery so I had to log into DPD wizard and change all the contact info to the correct info which shouldve been there in the first place and wouldn't have delayed my order by an entire week”

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Posted 4 years ago

“Swift efficient service .Springs for MK1 Mazda3 MPS. Delivered to NI in 2 days .Cant ask for more in the current climate. Cats no included!”

Eibach Shop 5 star review on 14th February 2021

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Posted 4 years ago

“Waiting on delivery details so don't know where they are or on backorder.”

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Posted 4 years ago

“The thread studs are 5mm too long. Caused wheel wobble that bent or unseated one of the studs. FORTUNATELY I AM NOT DEAD. I relayed the situation to Eibach who were super quick to inform me that they are of superior German engineering, and that the issue is with my OE car and not the spacers. They are so far refusing to sort this out. I bought these spacers nearly 4 months ago now. DO NOT BUY FROM HERE.”

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Posted 4 years ago

“Great experience, spoke to guy on phone (forgot his name) who made sure i was ordering correct parts, once ordered online as promised they were delivered to me on time.. would definitely use again and also promote company to my friends.”

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Posted 4 years ago

“Disappointing.... If my product was going to be delivery in 3 weeks and not next day or in few days then it should have been made clear at the time of purchase and not later Miscommunication to customers is not the right way to run business I dont know when i am going to get my product”

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Posted 4 years ago

“5 star customer service and a quick delivery”

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Posted 4 years ago

“Order processed very easily,and part was with me the next day. Great service. Thank you.”

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Posted 4 years ago

“Spacers look great, just waiting for the missing nut issue to be resolved but apart from this amazing service!”

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Posted 4 years ago

“Hi, its tricky to give a review as when I ordered the springs online it said in stock and next day delivery available for additional cost. I have since found out that in fact the springs aren't in stock and I would have to wait 3 weeks plus for springs to arrive and has left me with out the use of my vehicle. The additional delivery cost has since been refunded but it has left me with out my vehicle. Hopefully the springs come sooner.”

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Posted 4 years ago

“Still not drive a lot. Hope will be all good.”

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Posted 4 years ago

Eibach Shop is rated 3.9 based on 232 reviews