Eibach Shop Reviews

Name: Eibach Shop
Address: 40, Huxley Close, Wellingborough, 40, Huxley Close, Wellingborough, United Kingdom
Rating: 3.93

3.9 Rating 232 Reviews

69 %

of reviewers recommend Eibach Shop

Company Reviews

Metrics

Info

3.9

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

1604212140

Email:

sales@eibachshop.co.uk

Location:

40, Huxley Close, Wellingborough,
40, Huxley Close, Wellingborough
United Kingdom
NN8 6AB

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Eibach Shop 5 star review on 23rd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered lot sooner than I expected, excellent performance too !!”

Helpful Report

Posted 4 years ago

“Absolutely terrible. Listed items “on stock” then to be told once purchased that it would take a week to be delivered. Opened a email the following morning to say I wouldn’t receive the product for at least 6 weeks!! Had a phone call the following day where I said I couldn’t wait 6 weeks. Still waiting for phone call a week later suggesting where we go next.”

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Posted 4 years ago

“Fantastic service came a day before arranged 👍”

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Posted 4 years ago

“Ordered the spring set, still haven’t received it and have had no email confirmation either.”

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Posted 4 years ago

“very prompt and thorough service from eibach shop”

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Posted 4 years ago

“Great experience and service. Personally responded to question/query. Friendly team, effective and efficient. Products exactly as expected and shipped directly and quickly from Eibach UK. Placed initial order and returned for repeat order based on service received. Thx.”

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Posted 4 years ago

“5 stars ⭐️ guys, great customer service on the phone 📞 As I didn’t know what part number to orders the equipment and have had the springs before,- quality . Paul”

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Posted 4 years ago

“Ordered lowering springs 4th of June. Said 4-6 shipping days. Im writing this now 14th of June and they have not arrived. For 60£ shipping I expect 4-6 days. I know the all Eibach products are high quality so I got nothing bad to say about the product. This is probably not Eibach Shop fault but shipping is a part of the service they offer.”

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Posted 4 years ago

“Very helpful customer service and I got just what I was looking for!”

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Posted 4 years ago

“Don't usually write reviews but the process of buying from the Eibach Shop was effortless and the staff knowledable and friendly and the service very quick. Not the cheapest around but a very nice buying experience.”

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Posted 4 years ago

“Item hasn’t arrived yet, paid for it to be delivered 5 days ago rang up twice asking where it is they both said they would get back to me but never did.”

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Posted 4 years ago

“I have still not received my order”

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Posted 4 years ago

“been a week since i ordered and the moneys come out of my account but heard nothing from them”

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Posted 4 years ago

“Disappointed in service Have now been waiting 9 working days was told off sales team they would be here end off last week 22-5-20 beginning off this week 25-5-20 5 to 7 days maximum with current situation I have emailed last night to find out what is going on and have had no reply poor customer service”

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Posted 4 years ago

“Great. Fitted these to my F56 Cooper S and the results were superb. Lowered it to the right ride height to look good but keep a level of comfort. Massive difference in the handling as well!”

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Posted 4 years ago

“Ordered some springs, after a week of 3 emails not getting a response they finally tell me my order is on hold for having a separate billing and delivery address, why would they allow the option to put in a different address in the first place.”

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Posted 4 years ago

“Still waiting for springs to arrive!!! Don't answer your phone!!”

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Posted 4 years ago

“I bought springs week ago, product should be to 11.05. I’m still waiting...... I don’t recommend this site to buy anything........”

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Posted 4 years ago

“Received my springs from Germany, lucky to have four springs delivered. The package is just the normal retail box not appropriate for posting as the springs being so loose inside has split the bottom of the box in two locations, a bit more and the springs would have disappeared. Just not packaged for posting especially as they have come all the way from Germany”

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Posted 4 years ago

“After purchasing my springs and paying for a delivery, I’m still awaiting delivery 5 days after the date I was told they would be delivered. Tried to call, your phone is constantly engaged”

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Posted 4 years ago

Eibach Shop is rated 3.9 based on 232 reviews