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Eibach Shop Reviews

3.9 Rating 205 Reviews

68 %

of reviewers recommend Eibach Shop

Company Reviews

3.9

Based on 205 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

1604212140

Email:

sales@eibachshop.co.uk

Location:

40, Huxley Close, Wellingborough,
40, Huxley Close, Wellingborough
United Kingdom
NN8 6AB

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Eibach Shop 5 star review on 22nd February 2024

Eibach Shop 5 star review on 19th January 2024

Steven Ferguson

Eibach Shop 5 star review on 24th June 2023

Przemyslaw Tomkowski

Eibach Shop 5 star review on 7th March 2023

Richard Roberts

Eibach Shop 5 star review on 13th December 2022

Eibach Shop 5 star review on 13th January 2022

Eibach Shop 5 star review on 9th December 2021

11

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful product descriptions, customer service was top notch. They contacted me to let me know that my parts were ordered in from the EU and that could take a few weeks with the option to pay a little more to guarantee delivery within a week and to make my garage date. Process was easy and quick and I was kept up to date by the same customer service rep throughout.”

Posted 8 months ago

“Item was in stock so ordered The told 3 weeks not good”

Posted 8 months ago

Hey Francis, Thanks for the review, I am sorry to hear this. We are aware of the issue and is something we are actively trying to fix and improve.

Posted 8 months ago

“Unresponsive, no tracking number and no product after 2 months. After multiple emails for a copy of an invoice I called and the line just rang out. Horrible experience.”

Posted 8 months ago

Hey, Thanks for the review, I am very sorry to hear this, I would suggest our customer service is great and almost never hear someone didn't get a response or not get through on the phone. Can I have your order number please? I'll be happy to look into this and provide you any information needed.

Posted 8 months ago

“The shop had the springs I required, where many other retailers didn't and didn't expect stock any time soon. The ordering process was easy, and the staff member Chloe was very helpfull. The springs arrived next day delivery but unfortunately were the wrong ones, but the problem was resolved instantly with a phone call, and the incorrect springs were picked up by a courier the very next day with no hassle or paperwork needed on my behalf, and the correct ones arrived the day after, a Saturday shipment with no extra cost to myself...So great service, and a slight error was rectified swiftly and efficiently.”

Posted 8 months ago

“Fast delivery and the usual excellent quality from Eibach.”

Posted 9 months ago

“Excellent service, prompt & correct.”

Posted 9 months ago

“Excellent service. Has worked out just right.”

Posted 10 months ago

“Starting from the most important point- the product which in my case was 20 mm wheel spacers. As you can expect from Eibach its always top quality. Materials used,finish touch and the look all high quality. Even the box don't look cheap with them. Service? Yes- very good service, quick delivery and on time -but that's what you expecting from someone who care about the costumers . Specially when you pay that top £££ for a parts. Yes it's worth it. What really makes me feel special it's the communication. Wasn't sure about something so just emailed to costumer service. Had all the answers I want within a few minutes- wasn't expecting that. Highly recommended seller Eibach UK of top quality German products.”

Eibach Shop 5 star review on 24th June 2023

Posted 10 months ago

“Easy order and payment process. Quick Delivery and very happy with the outcome!”

Posted 10 months ago

“I HAVE FOUND IT PREFERABLE TO DEAL WITH THE MANUFACTURER/ SUPPLIER, If for some reason there is A PROBLEM IT IS SPEEDILY RESOLVED! CONGRATULATION's!”

Posted 10 months ago

“Easy to navigate the website and fantastic next day delivery, couldn't ask for a better service”

Posted 10 months ago

“Ordered springs showing in stock. They emailed next day saying 6 week’s delivery. Then took 2 more emails to sort a refund. WHY sell something you don’t have???”

Posted 10 months ago

“Great product and great fast service”

Posted 10 months ago

“Quality items, no mistake. Not cheapest, because, Quality.”

Posted 11 months ago

“Product was in stock, delivered fast and usual high quality from Eibach! Thanks”

Posted 11 months ago

“Much improved ride and handling , the ride is much more supple. Much needed on Kents badly maintained roads. Volkswagen should have fitted these as standard for the UK. Well worth the money.”

Posted 11 months ago

“Delivery was quicker than expected with a perfect fitment”

Posted 11 months ago

“A very professional and courteous purchase. My order is being delivered today. Many thanks Frank”

Posted 1 year ago

“Great Service, easy to select correct product.”

Posted 1 year ago

“Excellent. Delivered quickly and great price. Highly recommended!”

Posted 1 year ago

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Eibach Shop is rated 3.9 based on 205 reviews