H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,994 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“H.R. Higgins always provides prompt and courteous service.”

Helpful Report

Posted 5 months ago

“Excellent products and rapid mail order service - exemplary !”

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Posted 5 months ago

“Excellent coffee. A wonderful array of coffees with wonderful aromas. Something really nice to look forward to, with a lovey croissant or two, or perhaps with a macaron (or several for that matter). We can't wait for our next order of coffees. Great price, great delivery, great client care. Thank you for bringing great coffees to our doorstep.”

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Posted 5 months ago

“Usual excellent coffee & tea. Great service.”

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Posted 5 months ago

“Thoroughly satisfied with my Duke St blend tea and the Brazilian yellow bourbon dark coffee (the latter a new experience having broadened my beverage intake from only tea to a recent coffee fad.”

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Posted 5 months ago

“Great express online service and more importantly rich and tasty coffee beans. Highly recommend it to any coffee lover”

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Posted 5 months ago

“Always excellent. Never disappoint. My tea was perfectly packaged and arrived quickly. As ever, it is of the highest quality, richly flavoured and with beautiful colours.”

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Posted 5 months ago

“Quality teas that represent SERIOUS value for money compared to other premium retailers. Blue Lady is a joy - exquisite black tea with citus and floral revivers. China Jasmine - a black tea with jasmine is a game changer for me as I'm not so keen on green tea. Then I discover Japanese Cherry thats as juicy as they come without the green tea bitterness. Looking forward to trying Spring Tea and a Darjeeling Tippy that I treated myself too. Put the kettle on, bab!”

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Posted 5 months ago

“We have been buying coffee and tea from Higgins for some 50 years! First fron theior shop, which as near our office in Duke Street and latterly by post. Firstly the serice is second to none - the arrival of those packs of specially parcelled tea and coffee is always a treat But of course the coffee and tea itself is second to none and I can honestly say that we are addicted to Higgins!”

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Posted 5 months ago

“Coffee never tasted so good …… bought 250g, loved it so much ordered 1kg 💋 🫘”

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Posted 6 months ago

Dear Ellie, Welcome, we are delighted to have you as a new customer, and we are thrilled you enjoyed our coffee so much that you purchased a larger bag!! We love receiving feedback like this. Thank you, Ellie, Best Wishes from all at H.R.Higgins

Posted 5 months ago

“I have bought coffee beans from Higgins for a very long time. They are always a very high quality product. I am particularly impressed by the delivery - my order has always arrived safely through lockdown and the difficulties of the Irish Sea Border.”

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Posted 6 months ago

“I feel that this is very good brand and have a long history in this industry”

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Posted 6 months ago

“High quality tea and coffee delivered promptly and well-packaged. I've used this company before and the teas were excellent.”

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Posted 6 months ago

“H.R.Higgins has worked very hard to source excellent, sustainable coffee, building long term relationships which return value to farmers and to coffee producers, and packaging the coffee with as little impact on the environment as possible. Bravo! And thank you!”

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Posted 6 months ago

“Excellent service and coffee as usual, after discovering “Higgins” in London a few years ago we now order online if we can’t visit in person. Thank you x”

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Posted 6 months ago

“Excellent coffee would definitely buy from them again”

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Posted 6 months ago

“Excellent as always Buying from Higgins since 1976”

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Posted 6 months ago

“Dispatch and delivery are always speedy. Creole blend is our all time favourite. We think it is an excellent price for this wonderful coffee. Looking forward to a cup makes you pleased to wake up in the morning. We have been fans of Higgins for decades and they have never once let us down. It is only a shame that we are so old now a trip down to London and a chat with friends in the shop is now out of the question. Best wishes to all in the shop!”

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Posted 6 months ago

Dear Jenny, Thank you so much for your kind review, we truly appreciate you taking the time to share your feedback. Creole is indeed one of our timeless classics and a much-loved favourite among our customers. It’s always a pleasure to hear from those who have known us for many years. Your continued support speaks volumes about the quality of our coffee and the valued relationships we’ve built with dedicated farms, cooperatives, and trusted partners around the world. Wishing you continued good health and many more joyful cups of Creole coffee. Best wishes from all at H.R. Higgins

Posted 6 months ago

“It a pleasure coming to this royal coffee high recommended”

H. R. Higgins 5 star review on 31st July 2025

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Posted 6 months ago

“Five stars.”

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Posted 6 months ago

H. R. Higgins is rated 4.9 based on 1,994 reviews