Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,425 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 10th September 2026

880

Anonymous

Anonymous // 01/01/2019

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“Have ordered a couple of times recently..First order was with a plant and pot. Beautifully packaged with an efficient and quick delivery. I then ordered another pot. Very pleased with both orders. Will definitely order again. :)”

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Posted 5 years ago

“Loved loved loved my fern and the ceramic plant pot I got with it. The fern was so full looking when I first received it and has made such a difference in my bathroom. It’s still doing great after a few months! I will definitely be shopping again at Hortology. Also great prices.”

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Posted 5 years ago

“Bought this mini palm tree for a friends birthday and she loved the item also bought a small plant for myself. It was packaged incredibly well considering the contents and arrived extremely quickly. The plants themselves were in pristine condition and I could tell they’d already been well looked after before they arrived. Will definitely be making future purchases from Hortology!”

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Posted 5 years ago

“Lovely pots and prompt delivery”

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Posted 5 years ago

“Great service. Beautiful looking pots”

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Posted 5 years ago

“Excellent quality plants and so well packaged!! I was worried about ordering plants online, but there are so few places selling a good range of house plants nowadays (irrespective of lockdown conditions) - I took a chance and I'm so glad I did! I would definitely order again.”

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Posted 5 years ago

“The plant I sent my friend was absolutely beautiful and she was very pleased. Thank you”

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Posted 5 years ago

“Brilliant customer service! I accidentally ordered the wrong size pot for my plant, and it was caught by the processing team and they amended the order for me! Thank you so much, you’re a lifesaver! And the products are wonderful and well packaged, with speedy shipping! Brilliant company!”

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Posted 5 years ago

“I am very happy with my purchase . I bought it as a birthday gift for my daughter , I was so envious when I gave it to her . I’ll get myself one in the future . High quality and arrived on time .😀”

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Posted 5 years ago

“Love my pots and experienced excellent customer service from Sam, for my queries. Thank you”

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Posted 5 years ago

“My first purchase from Hortology and certainly won’t be the last. My palm was in perfect condition when it arrived. Looks stunning and finishes off the room. Can’t recommend them highly enough. Well done!”

Hortology 5 star review on 5th December 2020

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Posted 5 years ago

“Wonderful pots and pants, quick delivery !”

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Posted 5 years ago

“I was so happy to see the Lemon Lime Dragon Tree in wonderful condition. Had a terrible experience with another buyer. Would not hesitate to buy from Hortology in the furture. Thank you.”

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Posted 5 years ago

“You guys at Hortology came up trumps, the large plant I bought proving to be exactly as advertised and very healthy indeed! My dearest old Mum is over the moon with it!”

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Posted 5 years ago

“Absolutely in love with my purchase!!! It is currently my fav plant i own♥️♥️♥️ The delivery & packaging were spot on.”

Hortology 5 star review on 4th December 2020

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Posted 5 years ago

“First time shopping at Hortology. Supber products, superb service. What more can you say?”

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Posted 5 years ago

“beautiful plant and couldnt have been packaged better, it arrived in such good condition. deffinatly buying again from hortology”

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Posted 5 years ago

“Plants are lovey, well packaged and arrived in good time, thanks!”

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Posted 5 years ago

“I love this company. All the plants I’ve purchased to date( which are a lot) came well packaged, were healthy on delivery and have remained so.! I especially appreciate the guidance as to plant pot size for whatever plant you’re purchasing! Thank you hortology!”

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Posted 5 years ago

“Beautiful plants very quickly and safely delivered and lovely pots to put them in.”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,425 reviews