Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,410 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 11th August 2026

Simon A

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

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“Beautiful plant arrived, just as described. Great condition.”

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Posted 5 years ago

“Very friendly and cooperative staff and fast shipping. Can recommend this shop!”

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Posted 5 years ago

“Beautiful, healthy plants. They arrived very well packaged and are of excellent quality. The planter I had ordered was not available but with Jemma’s help I got another which I am really happy with- excellent customer service. Will be ordering again. Thank you.”

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Posted 5 years ago

“Lovely healthy plant, it’s brightened up my lounge.”

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Posted 5 years ago

“Plant arrived in great condition, in good time and well packaged. Great stuff!”

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Posted 5 years ago

“Beautiful pot for my new aspidistra, just right for the plant . Delivered in good time & kept up to date with delivery . Will definitely use again & recommend”

Hortology 5 star review on 20th February 2021

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Posted 5 years ago

“Great service One set of plants were delayed due to quality and they were ever so honest about I would use them again”

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Posted 5 years ago

“The technology behind horticulture plants I had never heard of and brought by mistake. Best plant I have ever brought I love it and Hortology so helpful telling me i need a hydro kit and how to care for my plant till it arrives. All round superb service from Hortology and excellent plant.”

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Posted 5 years ago

“Have bought plants and pots from Hortology previously, this time it was a pair of pruners. They’re good quality and were well-priced. I recommend Hortology!”

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Posted 5 years ago

“The quality of plants is superb. They arrived brilliantly packaged (very secure) and in a nice healthy condition! I also ordered two plant pots and the quality is fab and they were less than £5 each. I won’t be ordering plants from anywhere else now.”

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Posted 5 years ago

“I was very impressed with packaging and delivery time. My plants arrived intact and looking very healthy! The pots are beautiful and look superb in my conservatory. I would highly recommend to all my friends and will definitely shop again. Thank you!”

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Posted 5 years ago

“Loved the plant pot. Quick and efficient delivery. It was very securely wrapped In a double boxed and padded system. However, the volume of packaging was quite overwhelming. It has taken 3 weekly doorstep collections to dispose of. I will try this company again as still have a few pots to buy but hope the next delivery is lighter on the packaging.”

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Posted 5 years ago

“4 pots came very well packaged, look great”

Hortology 4 star review on 20th February 2021

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Posted 5 years ago

“Very quick postage. Good condition plants and well wrapped. Much cheaper than leafenvy and I have been impressed after having doubts re plants by post. No worries. Will pass the word on.”

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Posted 5 years ago

“I was worried about ordering a plant online but needn't have! It arrived in perfect condition. Well packaged and healthy.”

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Posted 5 years ago

“Had exactly what I was looking for. Very reasonably priced and packaged very well.”

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Posted 5 years ago

“I bought the plant for my niece for Christmas and she was really pleased with it. It was delivered in good time and was well packed”

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Posted 5 years ago

“Great service and the product arrived very well packed.”

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Posted 5 years ago

“A wide range of plants and pots are available at very reasonable prices. Plants are healthy on arrival and are packaged very well. Customer service is excellent. Keep coming back.”

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Posted 5 years ago

“Everything came very nicely packaged and the plants were in really good condition! Would definitely order from here again”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,410 reviews