Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,425 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 10th September 2026

880

Anonymous

Anonymous // 01/01/2019

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“Amazing value”

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Posted 5 years ago

“very nice plant... good packaging and arrived in good condition”

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Posted 5 years ago

“Bought this super areca palm as a gift. The plant was in the peak of health on delivery and brought a massive smile to my friend face. Easy process, smooth on time delivery, thank you!”

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Posted 5 years ago

“This was a requested gift for Christmas for a keen gardener.”

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Posted 5 years ago

“Great quality.”

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Posted 5 years ago

“Very pleased with purchases and delivery”

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Posted 5 years ago

“splendid specimen. well packed delivered as promised I cannot fault the service”

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Posted 5 years ago

“I ordered three pots, they are similar to the picture on the website and I am very pleased with them. Thank you.”

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Posted 5 years ago

“I bought two of the same plant pot as a Christmas present, along with some plastic pot liners, and I have to say Hortology couldn't have improved on the excellent service. The ordering process was straightforward, my items were dispatched rapidly and were superbly packaged thus ensuring no damage. The pots themselves are lovely.”

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Posted 5 years ago

“Ordered item for Christmas present - arrived well packaged that can we recycled and quickly delivered”

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Posted 5 years ago

“The company and the product were exceptional. Sadly, their chosen delivery service was not as good. But I would order from them again as they communicated well and the plant was finally delivered in good condition.”

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Posted 5 years ago

“Ordered a Christmas gift for my son when I paid accidentally added the wrong address. One email later and all sorted, delivered on time to the correct place with good tracking. According to my son what a fantastic two cactus. So thanks have no problem recommending Hortology great customer service, delivery, price and product. Russ Pearson”

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Posted 5 years ago

“Beautiful pot, came very quickly.”

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Posted 5 years ago

“Lovely healthy plant, very well packed. Looks good in my new kitchen. Arrived after 6 days due to Xmas delays but still in perfect condition.”

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Posted 5 years ago

“Gorgeous planters. Arrived really well packed and very quickly.”

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Posted 5 years ago

“Super service all round, efficient delivery, great communications and fabulous products - Thank You :)”

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Posted 5 years ago

“Had never heard of this company before, so I bought one plant (Rabbits Foot Plant). I was amazed at the generous size considering the price, and it arrived in perfect condition, carefully wrapped. I have since ordered two more plants and they were just as good. I am now going round the house looking for other spots I can put plants where our dratted cats cant get at them!!!”

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Posted 5 years ago

“Very quick delivery and extremely well packed, first class service”

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Posted 5 years ago

“Excellent!! Best packaged plant ever received and really healthy too! Thanks”

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Posted 5 years ago

“My hanging planter arrived on time and extremely well packaged. The planter has a sturdy leather rope and the colours are very pretty. Ordered as a gift and I'm positive the recipient will be over the moon with it. I'm very impressed with all aspects of my ordering experience and will definitely use again.”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,425 reviews