Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,411 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“After having researched online plant delivery companies, I read an article highly recommending Hortology - I loved the various options to filter plants. I have already passed on the details of the company to friends and family as I was so impressed with a) the quality b) the prompt delivery c) the excellent careful packaging. Such a delight for something to go so well and brighten up my rooms whilst shielding. Will definitely be ordering more!”

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Posted 5 years ago

“Lovely website, with gorgeous products. I bought a pretty plant pot compost and pot liner. All delivered swiftly and safely. Can highly recommend and I will also use again”

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Posted 5 years ago

“Beautiful healthy plants, I'm so pleased with them. Thank you. Xx”

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Posted 5 years ago

“Great product, good price, swift delivery.”

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Posted 5 years ago

“Ordered indoor pots from Hortology. Arrived ten days later, well packaged and protected. The pots were good quality and as nice as expected from the pictures and info on the website.”

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Posted 5 years ago

“So impressed, product range of pots is so inspirational, found lots to coordinate with my home. Customer service excellent, products beautiful quality, arrived in excellent packaging. I will be ordering again and have recommended you to an interior designer friend.”

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Posted 5 years ago

“Gorgeous healthy and full looking plant received which was well packaged for safe delivery, along with a lovely quality pot - really pleased and brings a lot of joy to admire and look after”

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Posted 5 years ago

“This is my second order from Hortology and again did not disappoint! So happy with my new indoor plants and very reasonably priced. Thankyou.”

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Posted 5 years ago

“My plant arrived in very bad situation. You guys refund the money from my purchase, but still I do not recommend the service provided. Thanks”

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Posted 5 years ago

Hi Jessica Just to let you know that we looked into what happened with your parcel as it is very unusual for a plant to arrive in this condition. We identified a re-training need and this has now been addressed in order to ensure it does not happen again. Please accept our sincere apologies for this disappointment. Kind regards - Your Hortology Team

Posted 5 years ago

“Fantastic service bought a huge bamboo plant it came the next day perfectly packaged perfect condition and looks lovely”

Hortology 5 star review on 5th February 2021

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Posted 5 years ago

“Absolutely brilliant packaging and transport of a beautiful specimen, thank you”

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Posted 5 years ago

“Very disappointed with my purchase with hortology. Both plants were so dry and one of them had so many yellow and dead leaves. Unfortunately I had to purchase a new one on to replace the half dead one from another website.”

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Posted 5 years ago

Hi Vivian Having seen your review, we have contacted directly so that we resolve this for you. Kind regards - Your Hortology Team

Posted 5 years ago

“I ordered and received three lovely little plant pots. They arrived quicker than I expected. I will be looking to order again soon.”

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Posted 5 years ago

“Beautiful pots. I will be buying more soon!”

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Posted 5 years ago

“I ordered a peace lily, Chinese evergreen and an aloe vera plant as presents, and they were all in great condition - happy vibrant plants. Really pleased with the order and would order from Hortology again in the future! Thanks!”

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Posted 5 years ago

“The plants and plant pots were very well packaged and arrived promptly. I did have an issue that needed to be dealt with, but the staff were so helpful and rectified the problem speedily. Hortology is an excellent company to deal with and deserve to do well.”

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Posted 5 years ago

“excellent value and prompt service and delivery”

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Posted 5 years ago

“Plants healthy and well packaged as usual”

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Posted 5 years ago

“I was very pleased with my recent purchase and the website was easy to use. The plant arrived sooner than I expected, was in excellent condition and was well packed. Thank you.”

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Posted 5 years ago

“quick delivery and my plant is lovely!”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,411 reviews