Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,197 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 13th December 2025

864

Anonymous

Anonymous // 01/01/2019

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English

“Quick well packed just what I needed and good quality 👌 thanks”

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Posted 1 year ago

“pleased with products and price!”

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Posted 1 year ago

“Great service and lovely to have such good and honest communication about the pot I ordered. I love the pine green rendered plant pot - not cheap but very nice!”

Hortology 5 star review on 5th June 2024

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Posted 1 year ago

“I love hortology. The plants are always so healthy and well packaged and then structures about care are clear and helpful. The collection of pots is amazing and unique. My house looks like a (well maintained, chic jungle!)”

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Posted 1 year ago

“Really pleased with the planters we ordered and good customer service”

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Posted 1 year ago

“All items received well packaged and looking great thank you will be re-ordering”

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Posted 1 year ago

“I purchased a large antique brass pot , very reasonably priced, when it arrived it was perfectly packaged. Oh my goodness the product far exceeded my expectations, well made , heavy , perfect in colour and a real show stopper . Arrived really quickly and looks beautiful in my bathroom”

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Posted 1 year ago

“Great products, really well packaged and arrived quickly.”

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Posted 1 year ago

“Great thank you!”

Hortology 5 star review on 1st June 2024

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Posted 1 year ago

“Superb plant, perfectly packaged, friendly/helpful staff. Many thanks/Much appreciated.”

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Posted 1 year ago

“Lovely pots”

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Posted 1 year ago

“Very good quality plant pots... I plan to buy many more.”

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Posted 1 year ago

“I was a bit nervous to order a plant I couldn’t see but when it arrived and I unpacked it I couldn’t have been more pleased. It’s a super healthy plant with lots of leaves. So much better than any I had seen locally. Would definitely order again and recommend HORTOLOGY. Julie”

Hortology 5 star review on 31st May 2024

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Posted 1 year ago

“Great pot and compost, exactly what I wanted! Fast delivery.”

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Posted 1 year ago

“Very good quality trees easy to unpack love my coconut trees”

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Posted 1 year ago

“Plant was in great condition and delivered on time.”

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Posted 1 year ago

“Ordering was straightforward, plent of info. given about plants. When order completed the plants were delivered within a few days and thay were lovely plants in tip top condiyion--- I only hope I can keep them this way”

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Posted 1 year ago

“Beautiful plants that are perfect for the bedrooms. I was surprised at the high Quality of plants and pots. Will definitely buy again.”

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Posted 1 year ago

“Ordered a plant pot liner to replace one that came with a plant pot bought elsewhere. Great quality and thickness, can be cut down to size.”

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Posted 1 year ago

“Absolutely beautiful vibrant orange planter, looks great in our room. Fast delivery, very well packed”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,197 reviews