Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 3,247 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 3,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 15th July 2025

MRS D BEAUMONT

Honey Willow 5 star review on 24th June 2025

Grant Marcus

Honey Willow 5 star review on 31st May 2025

Lynette Whittle

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful as they did a marvellous job of alter some earring that were given to me. The jewellery in their store and online are very unique”

Helpful Report

Posted 2 months ago

Dear Sharen, Thank you for your review! We're pleased to hear that you had a positive experience with our alterations and we hope to see you back at Honey Willow soon! Best wishes, Honey Willow

Posted 2 months ago

“The perfect gift for my daughters 50th birthday”

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Posted 2 months ago

Hello, Thank you for your review! We’re so happy to hear that our piece was the perfect gift for your daughter's milestone birthday. We hope she had a very special celebration. Best wishes, Honey Willow

Posted 2 months ago

“I am thoroughly pleased with the Honey Willow experience. Communications are prompt and efficient, and delivery time was much faster than expected. Top notch quality across the board. The 9 ring necklace is far more lovely in person. Mum was absolutely over the moon when she opened it. My bride is now hinting about for her own. :) Warmest thanks to everyone at Honey Willow. You have made for a wonderful birthday celebration.”

Helpful Report

Posted 2 months ago

Dear Patrick, Thank you so much for your positive review. We're thrilled to hear that you had a great experience with us and that the necklace brought so much joy to your mum. Thank you for choosing us to be part of such a special occasion. We’d be more than happy to assist your bride with her hints as well! Thank you again. Best wishes, Honey Willow

Posted 2 months ago

“The necklace was beautiful. It was for my daughter-in-law and she really liked it for her birthday.”

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Posted 2 months ago

Hello, Thank you for your lovely review! We're really happy that your daughter-in-law enjoyed her birthday gift. We hope she had a great celebration! Best wishes, Honey Willow

Posted 2 months ago

“The necklace was beautiful and my wife loved it. Great work and thank you Honey Willow.”

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Posted 2 months ago

“Brilliant service and Beth took the time to discuss my options and offer advice for the engraving to make sure the gift was perfect.”

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Posted 2 months ago

“Beautiful jewellery. arrived on-time. Made a mistake with my order online phone call later all sorted very pleasant lady answered the phone and very helpful nice to be able to actually speak to someone rather than a machine or having to email. Thankyou so much honey willow”

Helpful Report

Posted 2 months ago

Dear Julie, Thank you so much for your review! We're delighted to hear that you're happy with the necklace and glad that our customer service team could help you. We hope the recipient had a very special 21st birthday! Best wishes, Honey Willow

Posted 2 months ago

“Hi Honey Willow, Iam replying late as my Lady's birthday was at the end of April, what can i say a very big thank you to Marina, Carolina and Beth H. She is so pleased with it, the necklace has been made beautifully and it was wrapped up lovely as well. Kind regards Paul.”

Helpful Report

Posted 2 months ago

Dear Paul, Thank you for your positive review! We're so happy to hear that your partner loved the necklace and really appreciate your kind words. We hope to make something again for you in the future! Best wishes, Honey Willow

Posted 2 months ago

“The jewelry purchased for my wife’s 70th birthday is stunningly beautiful. Customer service at Honey Willow is excellent. My questions were answered promptly. The item shipped quickly and arrived carefully packed and beautifully gift wrapped. I recommend Honey Willow to anyone looking for unique gifts for special occasions. You will not be disappointed!”

Helpful Report

Posted 2 months ago

Dear Vincent, Thank you for taking the time to leave your review. We're so pleased to hear that you were happy with the necklace for your wife's special birthday. Thank you for recommending us and we hope she has a very happy birthday! Best wishes, Honey Willow

Posted 2 months ago

“MY wife was delighted with her anniversary gift. She was particualrly impressed by the wrapping, presentation and person touches of the staff who made and wrapped her gift - well done to you all. Thanks so much for making our anniversary special.:-)”

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Posted 2 months ago

Dear Simon, Thank you so much for your wonderful review! We're so happy to hear that your wife loved her anniversary gift and that the personal touches made it extra special. Wishing you both many more happy anniversaries! Best wishes, Honey Willow

Posted 2 months ago

“The jewellery I purchased for my mothers 70th was a perfect birthday present with the jewellery being hand made it had more of a personal touch. My mother loved the gifts and commented how nice it was. I will recommend Honey Willow to any of my friends and family for jewellery.”

Honey Willow 5 star review on 30th April 2025

Helpful Report

Posted 2 months ago

Hello, Thank you for taking the time to leave your review. We're so happy to hear that our jewellery made such a memorable gift for your mother's milestone birthday. We hope she had a very special birthday, and we really appreciate your recommendation to friends and family. Best wishes, Honey Willow

Posted 2 months ago

“A lovely surprise for my wife, beautifully packaged and if your after something a little different this is it.”

Helpful Report

Posted 2 months ago

Dear Andrew, Thank you for your positive review! We're so pleased to hear that the necklace was a lovely surprise for your wife. We hope you had a very special anniversary celebration! Best wishes, Honey Willow

Posted 2 months ago

“A lovely piece of jewellery better than expected when it arrived, delivered when told it would be will definitely use willow again.”

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Posted 2 months ago

Hello, Thank you for your lovely review! We're so happy to know that the necklace exceeded your expectations and that it arrived on time. We look forward to seeing you again soon! Best wishes, Honey Willow

Posted 2 months ago

“Was given a wonderful necklace from my daughter for Mother’s Day and unfortunately I caught the chain the very next day and it broke. Contacted Honey Willow and they responded immediately, collected the broken necklace and returned a new one within days. Truly exceptional service.”

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Posted 2 months ago

Dear Jan, Thank you for your lovely review! We're happy to hear that your daughter chose a necklace from Honey Willow for Mother’s Day and that our team could help and make things right for you. We hope you enjoy wearing your new necklace! Best wishes, Honey Willow

Posted 2 months ago

“The order was processed very quickly. Apart from the jewellery itself (50th anniversary 5 rings necklace) being beautiful and subtle, what made it much better was the ability to personalise the message. Many people would have been fine with the wording as suggested but I could adjust it more closely to out situation. Small suggestion - the inside of the box said "We hope you enjoy your jewellery" - I'd rather not have "given away" the contents before the box itself was opened. Maybe that wasn't intended to be the box for giving it in anyway! Many thanks”

Helpful Report

Posted 2 months ago

Dear Norman, Thank you for taking the time to leave your review. We’re so pleased to hear that you were happy with the necklace. Your feedback about the box is appreciated, and we'll take that into consideration for future improvements. Thank you for choosing us to celebrate such a significant occasion! Best wishes, Honey Willow

Posted 2 months ago

“Excellent service and support, resulting in a beautiful Ruby wedding present for the two of us to share. Thank you.”

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Posted 2 months ago

Dear Peter, Thank you so much for your positive feedback. We’re so pleased to hear that you are happy with the necklace, thank you for choosing us to be part of such a memorable occasion. We hope you had a very special anniversary celebration! Warm regards, Honey Willow

Posted 2 months ago

“Honey and Willow did a phenomenal job of making and shipping my order in an expeditious manner.”

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Posted 2 months ago

Dear Cody, Thank you for your review! We’re happy to hear that you found our service to be efficient. Thank you for your support and we hope to make something for you again. Warm regards, Honey Willow

Posted 2 months ago

“Thank you so much for our beautiful 30th anniversary jewellery. My wife loved the design and can't stop showing the pendant to people. Your care in the design, packaging and service was wonderful. Hopefully we can come and visit one day. Cheers Dave, Bendigo, Australia”

Helpful Report

Posted 2 months ago

Dear Dave, Thank you so much for your wonderful review! We’re so pleased to hear that your wife loved the necklace, we hope you had a very special anniversary celebration. We would absolutely love to welcome you to the shop one day! Best wishes, Honey Willow

Posted 2 months ago

“Great product for our anniversary, beautiful jewelry!”

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Posted 2 months ago

Dear Joseph, Thank you for your positive review! We're happy to hear that the necklace was perfect for your anniversary. We appreciate your support and hope to help you celebrate more special moments in the future! Best wishes, Honey Willow

Posted 2 months ago

“I received the gift of a pearl and gold plated necklace which was quite beautiful delicately crafted. The gift packaging was spectacular. Unfortunately, the chain broke during the first month. Without asking any questions, a replacement was sent to me. As a small business owner, this is the way we treat our clients. Thank you Honey Willow. I would give 10 stars if I could.”

Helpful Report

Posted 2 months ago

Dear Sheri, Thank you for taking the time to leave your review. We're so pleased to hear that you are happy with the necklace. We’re sorry there was a fault with the chain, but glad we could assist you swiftly with the replacement. Your support as a small business owner means a lot to us, thank you! Best wishes, Honey Willow

Posted 2 months ago

Honey Willow is rated 5.0 based on 3,247 reviews