Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,828 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,828 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Brilliant service”

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Posted 5 years ago

“Speakers arrived very quickly and are a great addition to my surround sound set up”

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Posted 5 years ago

“Great service from placing order to delivery, was updated with details throughout the purchase, and when arrived it was well packaged. Website was easy to use and payment was straightforward and simple, free delivery a big bonus. Would recommend wholeheartedly”

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Posted 5 years ago

“The remote arrived very quickly. Unfortunately it has not resolved the problem as, like the original remote, it will not connect to the sound bar. I can only assume therefore that the sound bar is broken and I therefore did not need a new remote. Is it possible to return it?”

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Posted 5 years ago

“excellent service and value for money, will recommend”

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Posted 5 years ago

“As described prompt delivery thanks.”

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Posted 5 years ago

“Top quality product hteat service 5 stars”

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Posted 5 years ago

“Very good delivery service. I cannot yet review the goods as this is a present for my hubby’s birthday which is not due yet.”

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Posted 5 years ago

“Quick delivery and excellent product!”

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Posted 5 years ago

“Enjoy new speakers. Top service”

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Posted 5 years ago

“Excellent value for money and fast delivery! Highly recommended”

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Posted 5 years ago

“Really easy to order the QTX Busker 15 PA system. An acknowledgement email came immediately and the item was shipped for next day delivery, even though we are in lockdown. Best price on the internet as well. As for the item, well my granddaughter absolutely loves it. Thank you Home AV Direct.”

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Posted 5 years ago

“Quick service and excellent price.”

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Posted 5 years ago

“Unit came quickly and was in perfect condition. Very happy with price and service.”

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Posted 5 years ago

“One of the two speaker mounts turned up, still waiting for the replacement two weeks later, something was mentioned about the post and that the Royal Mail tracking system was down. Communications haven't been the best.”

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Posted 5 years ago

“Very helpful customer service and a quick trackable delivery. Would recommend.”

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Posted 5 years ago

“En ces moments difficiles que nous traversons, confinement oblige, merci pour cette transaction parfaite. Produit conforme, bon prix, livraison très rapide, un peu de réconfort à la maison avec de la bonne musique grâce à vous.”

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Posted 5 years ago

“Received on time and was very happy with my purchase”

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Posted 5 years ago

“Fantastic quick service and no problems. Wish them all the best”

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Posted 5 years ago

“Good price good delivery .cannot fault them .”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,828 reviews