Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,839 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Serietà e affidabilità questo è home avere directc complimenti”

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Posted 7 years ago

“Great customer service and helpful”

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Posted 7 years ago

“Excellent shopping experience with Home AV Direct. They were the only place I could find that still sold an obselete Q Acoustics product that I wanted and were selling it at a ridiculously cheap price. Not only that, but the price included next day delivery. Would be happy to use them again.”

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Posted 7 years ago

“We ordered a Bose Solo 5 Sound Bar and it was delivered within 24 hours Very good service, thank you very much”

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Posted 7 years ago

“Easy to buy, quick delivery, and the best price.”

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Posted 7 years ago

“A fast efficient professional service”

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Posted 7 years ago

“Very prompt delivery, excellent price.”

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Posted 7 years ago

“Very helpful staff and competitive pricing. Free next day delivery us a big bonus.”

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Posted 7 years ago

“Ruark R1 radio at good sale price of £189 (inc shipping). Prompt delivery following day by courier. Minor problem in that after the order was placed online, it was not confirmed by email, hence delivery details were not received. As I do not live far from the showroom in Hayes, I visited later in the same day and it was rectified that way. No explanation could be given for the error. May have been gremlins due to the busy black Friday period. Despite this, I was satisfied overall and more than happy to recommend Home AV. Ruark R1 is a brilliant radio, excellent construction and functionality, best of all though is the above average sound quality for the small size - Good anywhere in the house, especially in my kitchen. Have previously used Pure radios, but Ruark products are in a different league and worth paying the extra.”

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Posted 7 years ago

“Fast delivery, great product at a good price.”

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Posted 7 years ago

“Came next day best price on internet haven’t tested yet Xmas present”

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Posted 7 years ago

“Awesome item and brilliant communication. Pleasure to do business with you”

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Posted 7 years ago

“Reliable, easy transaction. Ordering was very simple, best price online, free shipping via DPD, 24 hrs, what's not to like. Highly recommended.”

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Posted 7 years ago

“I don’t have anything delivered to my address,but have a £939.98 billed to my credit card,so why all the money and for what service or goods”

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Posted 7 years ago

Hi, Firstly I’m sorry to hear that you have not received your order. We can confirm that your order was received and shipped on the same day (as advertised on our site). This happened over a month ago, however this is your first communication about a delivery problem. As per our website “If your order is not received within the agreed order time frame, or the tracking indicates a problem with your shipment, please contact us. You must do this within 7 days of the shipment.” Despite this, we are still happy to try and resolve your problem. Please get in contact directly with us so that we can get the ball rolling and come to a resolution. Rob Home AV Direct

Posted 7 years ago

“They are good.”

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Posted 7 years ago

“Fast delivery, well packaged and good value. Would use again.”

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Posted 7 years ago

“Great value and extremely efficient”

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Posted 7 years ago

“Bose 500 sound bar. Well packaged and speedy delivery. Definitely recommend the company. Very professional in their dealings with customers!”

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Posted 7 years ago

“Fantastic customer service, delivery as advertised, received it the next day. As it’s a Christmas present, I can’t comment on whether it works yet, but I’m very confident. Very happy.”

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Posted 7 years ago

“Good bargains. Goods delivered before expected date. Great service. Thanks!”

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Posted 7 years ago

Home AV Direct is rated 4.8 based on 4,839 reviews