Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,839 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“I called Home AV Direct to confirm if they had stock of the Bose 700 soundbar and 700 subwoofer which they confirmed they did and was ready for dispatch with next day delivery. I placed the order immediately however the order did not arrive the next day. I contacted Home AV to be informed that there was an issue with the DPD delivery and that I should expect the delivery the next day. So 2 days on no delivery arrives again. I call to cancel the order and request a refund to be informed that part of the delivery has been dispatched (soundbar) but no subwoofer and should have the subwoofer after 9th April. Needless to say I laughed at this outfit and informed them I will not accept delivery of part items and to provide me a refund. Refund given and the Bose purchased from another company.”

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Posted 7 years ago

“Fast delivery - secure packaging - good price - highly recommended!”

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Posted 7 years ago

“Overall not a bad experience at all. Will definitely shop again here.”

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Posted 7 years ago

“Great Service, quick delivery, Best price”

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Posted 7 years ago

“Good quality, quick delivery”

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Posted 7 years ago

“Great customer service. Highly recommended.”

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Posted 7 years ago

“Came quick and sounds good.”

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Posted 7 years ago

“Excellent retailer. Fast delivery on the day I requested. Superb.”

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Posted 7 years ago

“Fantastic service they have fully CO operated during the return of the item with the same enthusiasm as they did during the sale.”

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Posted 7 years ago

“Very prompt delivery. Great service . would definitely order from them again.”

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Posted 7 years ago

“My experience was through a good website with a good standard response, via a good delivery company. An UK company and worth supporting.”

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Posted 7 years ago

“One word sum's up HOME AV DIRECT. "EXCELLENT ".”

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Posted 7 years ago

“Excellent...great customer service.”

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Posted 7 years ago

“I ordered a drum kit which said it was available and in stock, my money was taken and I received an email to confirm it had been despatched. The next day I received an email saying it was out of stock! I did receive a full refund but it was a complete waste of time and we had to wait a few days for the refund to go through to be able to order another one. This meant I only just managed to get the new one in time for my Son's birthday and had to pay for next day delivery. Please don't state things are in stock when they are not!!!”

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Posted 7 years ago

“Good and fast customer service.”

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Posted 7 years ago

“Very good value delivery not next day as advertised but could have been couriers fault received goods 3 days later. Many thanks”

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Posted 7 years ago

“Great quick service thanks”

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Posted 7 years ago

“Good professional service. Prompt despatch of well-packaged goods.”

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Posted 7 years ago

“Quick delivery & easy to order.”

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Posted 7 years ago

“Excellent and speedy service.”

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Posted 7 years ago

Home AV Direct is rated 4.8 based on 4,839 reviews