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Home AV Direct Reviews

4.8 Rating 4,816 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,816 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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Lee Kinsman
Verified Buyer
“I got what I ordered next day and well packaged. Nothing really to fault.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very happy with service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good price and fast service”
Helpful Report
Posted 6 years ago
Dan Whitley
Verified Buyer
“Excellent”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quickly delivered - good price. Good job đź‘Ť”
Helpful Report
Posted 6 years ago
Jeffrey Connor
Verified Buyer
“Well pleased with the service and with the speed I got the item I ordered would definitely use home AV direct again”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great price - fast delivery - perfect!!”
Helpful Report
Posted 6 years ago
Alan Dean
Verified Buyer
“Great help over the phone and delivered on time Have no hesitation to order from you again”
Helpful Report
Posted 6 years ago
Joshua Mottershead
Verified Buyer
“Very speedy delivery, I called to check stock with call centre staff, super helpful and gave me the reassurance I needed!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Offered a great price, and item received next day - cannot fault the service!”
Helpful Report
Posted 6 years ago
Donna Jordan
Verified Buyer
“excellent service and fast delivery”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very efficient and arrived extremely quickly. Happy with products”
Helpful Report
Posted 6 years ago
Andrew Walker
Verified Buyer
“Great price. Next day delivery. What’s not to like!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Bought something and wasn’t allowed to return it due to fine print in returns policy.”
Helpful Report
Posted 6 years ago
Hi, Please see our exclusions as outlined on the returns page of our website (http://homeavdirect.co.uk/returns). We're sorry that you didn't see this however it is made clear that in-ear style headphones are excluded from our returns policy due to health and hygiene reasons and there is a link to this page on every page of our website to ensure that we are transparent with our customers. Many thanks, Home AV Direct
Posted 6 years ago
Anonymous
Verified Buyer
“Great prices and service, Rob very helpful, will use again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“very helpful & a speedy service as promised”
Helpful Report
Posted 6 years ago
Fraser Lang
Verified Buyer
“Arrived on time excellent setup instructions 10mins and up and running great job guys”
Helpful Report
Posted 6 years ago
Douglas Reid
Verified Buyer
“Was very disappointed when I was told my previously ordered & processed turntable wasn't available but heartened when full refund was quickly received.”
Helpful Report
Posted 6 years ago
Ebbe Carlsen
Verified Buyer
“Everything perfect except thast there was no European connection in the box”
Helpful Report
Posted 6 years ago
Martin Aldred
Verified Buyer
“Simply. Order it and it turns up after a day or so. Excellent!!!”
Helpful Report
Posted 6 years ago
Home AV Direct is rated 4.8 based on 4,816 reviews
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