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Home AV Direct Reviews

4.8 Rating 4,826 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,826 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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Edward Bylina
Verified Buyer
“Easy to use website, good price for the QED screwlock banana plugs including delivery, which was only a few days. I’d use this firm again.”
Helpful Report
Posted 5 years ago
Graham Roberts
Verified Buyer
“Absolutely brilliant service, the speakers I ordered were out of stock with the manufacturer until Nov and I was offered more expensive speakers for no extra cost!! Can’t praise enough. Thank you Home AV Direct”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“got what I wanted in a timely manner”
Helpful Report
Posted 5 years ago
Martin Summers
Verified Buyer
“Competitive pricing, quick free delivery and well packaged item”
Helpful Report
Posted 5 years ago
Marion McCluskey
Verified Buyer
“Service was impeccable, our music unit great at a great price too!!”
Helpful Report
Posted 5 years ago
Mr Nash
Verified Buyer
“The process of purchasing the new sound bar and subwoofer was easy and the items were very competitively priced. The only slight criticism was the order was not delivered together with the items arriving on different days, which was not ideal. Overall a good service.”
Helpful Report
Posted 5 years ago
David Yates
Verified Buyer
“Excellent communication. Great price for a Bose Soundbar. Would definitely use again.”
Helpful Report
Posted 5 years ago
Robert
Verified Buyer
“Outstanding service, just like the last time. I called about headphones and received brilliant advice from Rob. He spent an age on the phone with me, and I bought what he recommended - Grado Labs headphones. They are superb. Thank you.”
Helpful Report
Posted 5 years ago
John Danielsen
Verified Buyer
“Good prices and very good customer service”
Helpful Report
Posted 5 years ago
Clive Gee
Verified Buyer
“Good range and stocking levels, prices and fast and efficient delivery. A pleasure to do business with”
Helpful Report
Posted 5 years ago
Steven Gascoyne
Verified Buyer
“Had a great deal in exactly what I wanted. Excellent communication and very fast delivery. I will definitely use them again in the future.”
Helpful Report
Posted 5 years ago
Lee Drake
Verified Buyer
“Very impressed with the service provided on both occasions. I called to see why an order hadn’t been sent out and the call handler told me a part was out of stock but could send a substitute product which was £10 cheaper! Credit and part was with me the very next day good to see a company that still works on good old fashioned customer service and making things happen.”
Helpful Report
Posted 5 years ago
David Ferguson
Verified Buyer
“Great service, price matched another retailer and rapid delivery -- thanks!”
Helpful Report
Posted 5 years ago
Brian Martin
Verified Buyer
“Excellent service,they let me know when my order was dispatched and it arrived quickly.”
Helpful Report
Posted 5 years ago
Judy Wincott
Verified Buyer
“I phoned the shop first for advice then purchased on line Happy with all services Amp and speakers fantastic”
Helpful Report
Posted 5 years ago
Stephen Underwood
Verified Buyer
“Very happy with my shopping experience very quick and easy to do”
Helpful Report
Posted 5 years ago
Mearl Frost
Verified Buyer
“Thank you very easy service”
Helpful Report
Posted 5 years ago
Mr Colin H Benny
Verified Buyer
“CD player returned under guarantee for repair on 6th April - caught up in virus situation and repair delayed - matter finalised by issue of credit note as player could not be repaired by Teac agent - replacement item just purchased and received within 2 days. 6 months for an answer, despite the virus delay, indicated no priority or no urgency on the part of all parties involved. However, once credit note issued, matter finalised very quickly, hence the 4 star rating.”
Helpful Report
Posted 5 years ago
David Bowen
Verified Buyer
“Superb, fast delivery, recommended.”
Helpful Report
Posted 5 years ago
Steve Mcnamee
Verified Buyer
“Very happy with product and at a good price”
Helpful Report
Posted 5 years ago
Home AV Direct is rated 4.8 based on 4,826 reviews
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