Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,815 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Called and spoke to the store and the guy was very helpful. Ordered on line while on the phone and he remained on the call. Delivered next day and setup and running. Great prompt service. Will look to use them again and would recommend them.”

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Posted 5 years ago

“Quick delivery. Happy with purchase. Recommended.”

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Posted 5 years ago

“excellent service”

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Posted 5 years ago

“Good, fast service. Remote works well.”

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Posted 5 years ago

“Very helpful service”

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Posted 5 years ago

“A really good deal on an open box pair of reva 2 speakers. Delivered as promised and I am really delighted with them.”

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Posted 5 years ago

“Professional service from start to Finnish”

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Posted 5 years ago

“Excellent product, excellent condition, excellent service, excellent price!! Will absolutely use Home AV Direct again!...highly recommend.”

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Posted 5 years ago

“You will already have seen my trust pilot review. Didn’t deliver on day stated, website opening hours incorrect, finally delivered one speaker short only to be mitigated by a delivery from the team on the Tuesday evening which I do appreciate but the prior issues were very disappointing. Best Bob”

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Posted 5 years ago

“Easy to use website, good price for the QED screwlock banana plugs including delivery, which was only a few days. I’d use this firm again.”

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Posted 5 years ago

“Absolutely brilliant service, the speakers I ordered were out of stock with the manufacturer until Nov and I was offered more expensive speakers for no extra cost!! Can’t praise enough. Thank you Home AV Direct”

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Posted 5 years ago

“got what I wanted in a timely manner”

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Posted 5 years ago

“Competitive pricing, quick free delivery and well packaged item”

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Posted 5 years ago

“Service was impeccable, our music unit great at a great price too!!”

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Posted 5 years ago

“The process of purchasing the new sound bar and subwoofer was easy and the items were very competitively priced. The only slight criticism was the order was not delivered together with the items arriving on different days, which was not ideal. Overall a good service.”

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Posted 5 years ago

“Excellent communication. Great price for a Bose Soundbar. Would definitely use again.”

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Posted 5 years ago

“Outstanding service, just like the last time. I called about headphones and received brilliant advice from Rob. He spent an age on the phone with me, and I bought what he recommended - Grado Labs headphones. They are superb. Thank you.”

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Posted 5 years ago

“Good prices and very good customer service”

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Posted 5 years ago

“Good range and stocking levels, prices and fast and efficient delivery. A pleasure to do business with”

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Posted 5 years ago

“Had a great deal in exactly what I wanted. Excellent communication and very fast delivery. I will definitely use them again in the future.”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,815 reviews