Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,855 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,855 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the service provided on both occasions. I called to see why an order hadn’t been sent out and the call handler told me a part was out of stock but could send a substitute product which was £10 cheaper! Credit and part was with me the very next day good to see a company that still works on good old fashioned customer service and making things happen.”

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Posted 6 years ago

“Great service, price matched another retailer and rapid delivery -- thanks!”

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Posted 6 years ago

“Excellent service,they let me know when my order was dispatched and it arrived quickly.”

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Posted 6 years ago

“I phoned the shop first for advice then purchased on line Happy with all services Amp and speakers fantastic”

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Posted 6 years ago

“Very happy with my shopping experience very quick and easy to do”

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Posted 6 years ago

“Thank you very easy service”

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Posted 6 years ago

“CD player returned under guarantee for repair on 6th April - caught up in virus situation and repair delayed - matter finalised by issue of credit note as player could not be repaired by Teac agent - replacement item just purchased and received within 2 days. 6 months for an answer, despite the virus delay, indicated no priority or no urgency on the part of all parties involved. However, once credit note issued, matter finalised very quickly, hence the 4 star rating.”

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Posted 6 years ago

“Superb, fast delivery, recommended.”

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Posted 6 years ago

“Very happy with product and at a good price”

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Posted 6 years ago

“Excellant service have used them before next day delivery and great price.Excellant.”

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Posted 6 years ago

“Competitive pricing and fast delivery.”

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Posted 6 years ago

“I bought a SONOS Gen2 smart speaker from Home AV Direct, saving £10 off the normal price. The item came very quickly (2 days) and in perfect condition. The speaker was easy to set up and is a dream. Very pleased with Home AV and the kit.”

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Posted 6 years ago

“I bought a klipsch 504c, it was an open box so had been returned but it was as described like new. So very satisfied and super fast delivery, would defo buy from AV direct again👍”

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Posted 6 years ago

“Received to my door in Ireland less than 48 hours after ordering”

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Posted 6 years ago

“Super quick dispatch and great prices - Needed a little support and they were there in an instant - Recommended retailer and will defo use again.”

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Posted 6 years ago

“The goods were delivered promptly and my new remote works like a treat”

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Posted 6 years ago

“I ordered an item and received confirmation and a delivery notice by e-mail. I was then contacted to say that the item wasn't in stock and wasn't being delivered. I took a refund, but a bit frustrating to order, pay and then find out it wasn't available.”

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Posted 6 years ago

“Really good price and service. My Bose 500 bass speaker arrived the next day and compliments my 500 sounder perfectly.”

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Posted 6 years ago

“Very efficient and fast service Very pleased with goods”

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Posted 6 years ago

“Promptly delivered, great price, very happy with service from AV Direct”

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Posted 6 years ago

Home AV Direct is rated 4.8 based on 4,855 reviews