Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,811 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 13th January 2026

James

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Anonymous

Anonymous // 01/01/2019

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“Desk arrived next day - very impressive. No problems assembling. Very pleased.”

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Posted 3 years ago

“Great communication, good price and fast delivery”

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Posted 3 years ago

“Best price. Fast delivery.”

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Posted 3 years ago

“I ordered a Klipsch RP-500C but it was out of stock in the finish I wanted but Vee kindly offered me an upgrade to the 600C, at no additional charge. Absolutely fantastic.”

Home AV Direct 5 star review on 19th May 2022

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Posted 3 years ago

“Item just as described very quick delivery highly delighted thank you”

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Posted 3 years ago

“Good communication Was able to track through dpd Good overall service”

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Posted 3 years ago

“Fist time I’ve ordered with AV Direct and was very pleased with a quick, well packaged delivery, will have no hesitation in buying again.”

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Posted 3 years ago

“Quick delivery, brilliant service, always friendly and helpful when you call them. Highly recommended”

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Posted 3 years ago

“Excellent company. Delivery was very quick and the PA system I bought is awesome. Many thanks x”

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Posted 3 years ago

“Purchased an Astell & Kernn Se180. The unit was faulty and would not power up, called AV and they apologised and got me another player out within a few days....excellent Customer Service...Will most definitely shop there again !”

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Posted 3 years ago

“Excellent service from start to finish, personally checked stock to ensure no disappointments and shipment was promtp.”

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Posted 3 years ago

“excellent seller,very fast many thanks”

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Posted 3 years ago

“Good product. Quick service and great communication. Would definitely use again.”

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Posted 3 years ago

“No fuss did what they said they would ...no problems”

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Posted 3 years ago

“Brilliant service. Item arrived promptly and in order.”

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Posted 3 years ago

“I thoroughly recommend AV Direct, there prices are very competitive, the service is professional and the delivery time was as promised.”

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Posted 3 years ago

“Ordered a pair of klipsch 625FA speakers ( husband not a fan of credit cards) did this before 3pm so arrived the next day. First time we have used AVDIRECT and very pleased with the service. Definitely recommend them.”

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Posted 3 years ago

“Very fast delivery. The product was perfect condition. Very happy with my new cd player.”

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Posted 3 years ago

“Very straight forward and easy transaction, reasonable price plus very fast delivery. Thank you.”

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Posted 3 years ago

“Sorted out an issue with my order quickly and to my benefit.”

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Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,811 reviews