Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,812 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,812 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 13th January 2026

James

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Anonymous

Anonymous // 01/01/2019

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“great. quick delivery. when the wrong product was sent out it was fixed immediately and the correction made within 24 hours :) great, friendly service :)”

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Posted 5 years ago

“Really good service. Very good price for the Bose 700 soundbar.”

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Posted 5 years ago

“Order process and delivery good but paint scrape on top surface of Amplifier.”

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Posted 5 years ago

“Great prices and even better communication when i made a mistake on the order.”

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Posted 5 years ago

“Best price for the items ordered , good service and fast delivery”

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Posted 5 years ago

“Item was faulty, they sent a replacement and collected the faulty one within 18 hours. Very good service and I am just about to buy some new speakers based on their advice.”

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Posted 5 years ago

“Excellent service and delivery. Great product and price. Order placed via website. On Friday delivered next day.”

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Posted 5 years ago

“Ho acquistato di nuovo da Home Av Direct per la scelta dei prodotti, per i prezzi e per il servizio di consegna molto veloce. Grazie”

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Posted 5 years ago

“Was looking for KEF speakers with cans and only 2 stores seemed to have the cans in stock. I'd never used either, so went with Home AV Direct on the basis of good online reviews. As a bonus, the price was also 10% cheaper here. Items were dispatched promptly by DPD courier and arrived on time. Well packed, so all in good order when opened. Would definitely recommend and use again, based on this experience.”

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Posted 5 years ago

“Very good value and also very efficient delivery. I received my order the morning after I placed the order.”

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Posted 5 years ago

“Great customer service, rushed me some speaker cable I needed for my install. Thank you 😄 5 stars from me”

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Posted 5 years ago

“Helpful and bang on time.. What more can I say...”

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Posted 5 years ago

“Very happy with my purchase and customer service. Delivery was fast so i am really happy and will recommend”

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Posted 5 years ago

“very good service”

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Posted 5 years ago

“Excellent buying experience, fast and courteous service, very good price for the items that I bought”

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Posted 5 years ago

“Did not receive next day as said. If you do not have the item in stock you should not advertise as next day dispatch.”

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Posted 5 years ago

“Great price and prompt delivery”

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Posted 5 years ago

“I thought they were great. I bought a pair of KEF LSX Speakers . I bought the B grade which were £200 cheaper than rrp. Don’t know why because they looked and sounded brand new. Came the next day. I just can’t think of anything negative to say at all!”

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Posted 5 years ago

“Very Good service with Brilliant products at Fantastic prices. Express delivery. The best , Thank you”

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Posted 5 years ago

“Fantastic response time to a question, great price too.”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,812 reviews