“Although we were picked up approx 20 mins late, we had thought it could gave been due to the bad weather
Other than that the driver was very pleasant and we gad a comfortable ride
Thank you”
“Thankyou for our pick ups they went smoothly and for the breaks inbetween to have a cofee and toilet nice as most passengers flying for 4hrs so to stretch your legs good thankyou from our group of 7”
“Excellent service from Malaga airport to Nerja in people carrier with A/C. The return journey wasn't quite as good as it was private taxi company who was 15 mins late & said original driver couldn't make it, had no notification from Holudsy Taxis about this plus the driver texting on his phone as he drove to the airport”
“Very smooth, efficient transfers. Just a little hiccup about pick up point returning that was quickly resolved. Very smooth journey to the airport and helpful driver.”
“Used your service for many years now and generally we are satisfied. On this occasion however and we think you'd want to know, there were a couple of things which disturbed us. The first is the journey from the airport to Marmaris where we transferred to another coach for onward drive to Turunc. The driving was dangerous with the driver tail-gating at high speeds on a motorway. In these circumstances, we were constantly one second from disaster. We had the same experience on the return journey. The second is the journey from Marmaris to Turunc where the driver felt it was ok to have a personal conversation (audible to all) for the entire length of the journey whilst travelling over a mountain full of hairpin bends. We are not complaining because we have come to expect these things but we feel that you ought to know. Thank you for your well-organised service.”
“We are regular uses if Holiday taxis and quite frequent flyers
I would have given 5 stars again overall, but when we arrived after a tiring evening flight there no one waiting to greet us we had to ask where the correct desk was and the service at Palma airport desk was quite unsatisfactory
The taxi operators were kaotic and very disorganised and spokw only very basic standard English
we waited over 15 minutes with quite reluctant support.
After that the taxi driver was brilliant and standard of service excellent.
Return driver was very prompt and very helpful
Both cars were both comfortable and extremely clean and safe.
Hope this helps improve my assessment back from 4 to excellent 5
The office staff at Palma desk could have managed the logistics of where taxis are located to avoid no taxis being available when a flight from UK arrives”
“Very good service I mislaid my backpack at the Airport left it on the Airport shuttle transfer bus, approached staff member and he was extremely helpful in assisting me recover it, thank you”
“My return taxi ride from Puerto de la Cruz to the airport was perfect.
However the transfer from the airport was a traumatic experience.
My phone battery had died so that I could not bring up my hotel details which I had not memorised. The driver said Puerto de Sol? I said yes because Sol and Puerto sounded familiar. On arrival at the resort I asked the driver if he had a list of passengers and their hotels because my phone had died and I wanted to verify the name of my hotel.
He said he didn’t and we had arrived at the puerto de sol which I had asked for. The name of the hotel he pointed to did not contain the words puerto nor sol but he just left me there and drove off.
Fortunately for me the receptionist at this hotel - I can’t remember the name- was kind and charged my phone enough to bring up the hotel reservation., and then he called a taxi to take me there safely. Fortunately again it was not too far away.”
“Good price. Fairly easy to book.
Superb customer service when I phoned to query my voucher.
Journey from airport was over hot and no attempt to check if passengers were comfortale. Driver argued with another passenger.
Return journey perfect in every way - arrived exactly on time, friendly, helpful.”
“Travelled with Holiday Taxis many times in the past with no problems, and no problem with the transfer to the resort.
However, the return transfer was a bit of a nightmare. We were picked up on time in a minibus with 4 others already on board. After 30 minutes driving the driver told us we were to be transferred to a coach which would be picking us up shortly, which it did. We then made at least another 12 stops, went along the same road 4 times in opposite directions and after an hour and a half we were still only 3 miles from where we had been picked up.
We rendezvued with another minibus and more got on our coach. And all the time our driver was on the phone seemingly having an arguement, something had clearly gone wrong! We eventually got to the airport 2.5 hours after we picked up for a journey that normally takes an hour. We arrived half an hour after check-in had opened and this was a very stressful journey not knowing just how many more pick up we would be doing!”
