“The service and drivers were excellent. The private premium minibus definitely gives a luxury feeling and worth the extra money. However, not given 5 stars as the child seat which we paid extra for was missing from the vehicle on the return journey.”
“Transfer from airport to resort on arrival was great. Transfer from resort to airport for departure was late. This resulted in me trying the number for the driver but came back as not in use. I then contacted the emergency number on the booking. They sorted a taxi and we eventually got picked up 20 mins after our scheduled pick up time.”
“Une confusion à l'arrivée à l'aéroport Venise-Treviso : vous indiquiez sur le bon de prise en charge "Devant le stand HERTZ" or celui-ci n'existe pas dans l'aérogare mais à 800 mètres après les parkings ! Nous avons fait un aller-retour inutile et retrouver le chauffeur dans l'aérogare 20 minutes plus tard. La prise en charge au départ n'a pas été plus claire : ni l'hôtel Giogione ni moi-même n'avons reçu de courriel indiquant le ponton d'embarquement le plus proche ; le Concierge s'est déplacé pour nous.”
“Really well organised and both trips to and from the airport were on time. I took one star off because the first driver drove far too fast and used his phone whilst driving. Had to swerve away from the central barrier which was quite scary. He did apologise but it wasn’t pleasant.”
“Taxi experience was excellent. Both drivers were fine. Only problem involved the (I thought, totally unnecessary) card with QR code which I was instructed to use 24 hrs before the return journey. I followed the instructions and keyed in my reference and date of transfer and the response was " unable to find booking"!!! This caused me unnecessary worry that my taxi would not arrive to take me to the airport!! I had to telephone your offices in the morning to confirm that the taxi would be there! Waste of everyone's time.”
“Waren fijn op tijd ,alleen het aanmelden voor te terugweg met die qr code was voor mij wat moeilijk maar dat ligt aan mijn kennis van het gebruik van de telefoon.”
“Drivers were on time with a sign name written down. They both sent a Whats app messages too. It was nice. They did not talk almost anything during the drive which was a bit strange. A bit old but clean cars inside. Both drivers helped with the luggages.”
