“Shuttle arrived 4..5 hours before my flight left. I then had to wait for over an hour for the BA desk to open.
The earliest book in time is 3 hours before but usually 2 hours before on medium haul flights. The journey time in the shuttle was around 35 minutes. FAR TOO LONG To hang around an airport.
The shuttle journey was good and the driver was friendly.”
“The transfer from the airport was fine. A different story for the return trip, which didn't turn up at all. We were asked to wait at the Duna Oasis Maspalomas Appt which is over the road from Palm Oasis & quite a trek with the suitcases. We were asked to be there at 16.05 & to be there 15 mins before. We got there at 3.30 & waited & waited. I then rang & told the driver arrived and waited 10 mins which was bull****, unless of course they went to Palm Oasis & not the pick up point they gave us. I rang the UK number & he didn't have a clue what to recommen, then said "get a taxi & send us the bill. We were not prepared to pay out for a taxi on his say so. We then had to get a taxi to the bus station, then struggle with the cases on the bus, then from the bus stop to departures. Definitely not happy to put it nicely, I will think twice about using you again although it worked fine on previous bookings”
“I'm giving only 3stars because the return coach at 50 minutes late, well we thought it wasn't going to turn up, so we got in a taxi, so disappointed. The rules are clear, no matter ehat happens its up to us to make sure we get together airport on time, and while the coach is cheap there is a lot if stress as the coach gets later and later, so it's the extra cost and stress of finding a taxi.”
“chauffeur agréable et ponctuel .
dommage que nous ne puissions pas décider nous mêmes de l'horaire de transfert de l'hôtel à l'aéroport !
3 H avant le décollage c'est pour les voyages de plus de 5 h dixit Transavia”
“Very good transfer from Malaga airport to Los Amigos resort, however the return transfer was really too early as we arrived at the airport about an hour too soon to check our cases in. The trip itself was very good.”