“the booking processwas difficult as the website kept on going wrong and crashing before i got a booking reference. However money which had been deducted was returned and when I contacted someone in person they were able to book the transfer for me. the actual transfer journeys were excellent.”
“El transfer nunca lleg?, no entiendo como porque el aeropuerto era peque?o y tras una hora esperando tuve que pagar un taxi. He puesto una reclamaci?n, espero que por lo menos me devuelvan el dinero”
“We were collected from Budapest airport within a few minutes of arriving and taken to our destination without any fuss or diversion. On the way back the driver was there ahead of time with plenty of time for us to catch our flight home. Both drivers were well mannered and informative. All in all a good experience for an excellent price.”
“Greeting on arrival was excellent - driver waited outside arrivals hall with a banner. Pick up was chaotic. Car arrived 1 hour late. Had to call local number to find out what was happening. They then had to locate the drivers. Why couldn't they use text messaging to keep us informed? Worrying to be kept waiting - don't want to miss flight home although, to be fair, the given pick up time was too early.”
“We arrived at the airport & found out that wheelchairs are PROHIBITED on shared shuttles & no solution was found to take us to our destination. When booking nowhere it is written that wheelchairs are PROHIBITED on shared shuttles & the fact that they left us with no solution/transportation says a lot about this company !!! We had to book an Uber & we?re waiting to be reimbursed. You can do better by putting the necessary information where it?s supposed to be = VISIBLE to all while booking/choosing the type of transportation to prevent misunderstandings or confusion and in our case this horrible service !!”
“Have raised a complaint with Holuday Taxis but no response to date. Although the driver turned up on time and was very friendly, the ride from our apartment to the airport in Gran Canaria was genuinely scary. The driver was on his personal phone, both on phone calls but far more seriously with one hand off the steering wheel sending text messages. The phone was attached to the dash, he was having trouble seeing the screen due to the sun and was leaning forward to peer at the screen taking his focus off the road whilst driving at speed. I have used Holiday Taxis many times before, always excellent until this experience.”
“Finding out where to find the coach at the airport was easy. Communication was good. Had to contact the company due to slight difference in destination address but this was rectified. Coach collection was on time. First time I had used a coach transfer (usually use private taxi but I was travelling on my own). Will definitely do it again!”
“Superb. Lovely greeting by the chap on the desk who directed us to our taxi. Great taxi, friendly smiley driver, air con. Our return trip to the airport was just as good. Friendly driver, great vehicle with air con. Both drivers were on time too. Would highly recommend this firm and I will be using them again for our visit next year.”
“Drivers were rude, I picked up the wrong bag out of the car by accident and he shouted at me like I was stupid. On return to airport they sent wrong information saying it was only for two people even though I had booked for 4 so car was cramped.”
“I have had six journeys now all in Turkey and each time the drivers have been prompt, helpful and above all good safe drivers. All the vehicles used were in good order. There is a lot of competition for airport transfers but I stick with a company that I can afford, trust and treats my family well so I have just booked another return journey in Turkey with HolidayTaxis.”
“ALWAYS USE HOLIDAY TAXIS - PRE- ARRIVAL INFORMATION REGARDING WHERE TO LOCATE DRIVERS ON ARRIVAL VERY HELPFUL - NO WAITING AROUND - COMFORTABLE CLEAN VEHICLES. A GREAT WAY TO START A HOLIDAY RATHER THAN ON THE TOUR OPERATORS COACH WHERE YOU OFTEN HAVE TO ENDURE MULTIPLE DROP-OFFS”
“Both drivers (there and back) were on time, my name was clearly displayed. I printed out my booking confirmation, where there was clear information about where to find my driver as well as a phone number incase of any issues. The night before travel, I received a text message to confirm.”
“I don’t know what kind of set up this company this is but to me they are a bunch of cowboys we were left stranded on Wednesday the 20th September no matter how much I explained my case and provided evidence of a private taxi back to Malaga airport they have closed my case so it’s their word against mine. They want reporting as they are operating as a bunch of criminals. I’ve read of a few since we got back all saying the same thing..”
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