“Drivers are very polite and professional. Vehicles are always clean and well presented. On arrival at the airport you may have wait up to 30mins but the drivers are always prompt when picking you up on the return journey so be prepared.”
“Easy to allocate desk at airport. Pleasant and helpful staff at desk. Nice clean and comfortable coaches. Very helpful driver. Pick up time was punctual. No problems at all. Have used Holiday Taxis on quite a few occasions and never had a problem. Will continue to use and would recommend.”
“I have used Holiday Taxis many times before and have always had great service. I have recommended them to friends, family and acquaintances. I'll continue to use them in future.”
“A lot better than sat on a coach waiting for other passengers arriving. Met at the airport and taken straight to the hotel, driver was very knowledgeable about the local area and what to see. On the way back the driver was earlier than expected which was good and got us to the airport in plenty of time unlike jet2 coach at benidorm”
“With the outgoing flight from LHR, we were delayed at immigration at SIN airport because their machines could not read our passports. We had to wait about 20 minutes at the immigration staff counter before being allowed to proceed. When we entered the arrivals hall we could not find your driver. We had to ask the airport enquiries desk staff to ring your local operator. The driver arrived after a short while and claimed he had waited for us! For the second journey, when we disembarked from our cruise ship at Marina Bay Cruise Terminal, we had difficulty finding your local representative. This was because of 2 reasons. The first is that the arrivals hall at the cruise terminal is at level 1 and the private taxis pick up point is at level 2, so your representative has to dash between the two levels. The second reason is that he did not have any identification to show that he was representing Holiday Taxis. He was working from a tablet device which presumably contained a document showing the details of the arriving passengers that had booked a taxi with you. This meant that when he was at level 1 he was not easy to find. Please treat these comments as constructive feedback and not complaints. The actual taxi rides and drivers were excellent.”
